Senior Service Officer - Branch Banking

Senior Service Officer - BRANCH BANKING - Branch Banking

Job Role:  • Enhancement of Deposit pool from Customers  • Establishing standards and delivery of service  • Sale of non-deposit products. Cross selling targets progressively  • Sale of MF and Insurance products  • Fee Income  • Branch Administration  • Regulatory Compliance  • Manage productivity and overall morale of branch team members  • Overall responsible for break-even and P&L of branch    Job Requirements:  • Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities  • Must have had Sales experience and exposure, preferably of Liabilities products  • Qualifications- MBA / CA/ CAIB  • Good Leadership skills (though more tactical than strategic)  • Thinker: Doer – 40:60  • In-depth understanding of financial instruments, markets and macro micro economic processes  • Ability to carry along all the units involved in the customer service cycle to ensure customer “DELIGHT”  • Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.