Senior Technology Manager - Payments Transformation

Senior Vice President - Senior Technology Manager

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview:

Global Markets Technology (GMT) and Global Payments Solutions Technology (GPST) groups provide end-to-end technology solutions for Global Banking and Markets businesses including Treasury, Trade Finance, Payments, Transaction Banking, Equities Trading, Prime Brokerage, Fixed Income, Currencies, Commodities, Derivatives and Structured Products.

GMT & GPST groups have around 8000 resources in India and is involved in delivery of tech solutions for 1400+ applications. The group primarily delivers architecture, design, development, management, implementation and support using a wide range of technologies. The Delivery teams are doing extensive work in several regulatory, strategic and initiatives programs. In addition, the group has also established a strong partnership with the GBAM operations team in India to deliver automation and functional enhancements to the applications they are using.

Job Description:

We are looking to fill a Senior Technology Lead role to manage some of the Global Payments Transformation Programs within this group.

Primary responsibility would be to manage the end-to-end transformation of the legacy payments platform into a modern product-based platform and integrating the same with various enterprise systems to handle a number of new industry features and real time settlement requirements.  

Objective of these transformation programs will be to simplify and modernize the payment platforms by removing legacy apps, reducing vendor dependencies and migrating to strategic state of the art microservices and container-based architecture. These programs are funded for multi-year investment with structured approaches to roll out and migrate the functionalities over the next 2-5 years across various regions.

Primary role of Tech lead will be to move up the value chain in terms of taking significant design and delivery accountability from the region. Tech lead should forge strong relations with the globally distributed business and tech stakeholders and possess the right skills to influence them on prioritization.

The lead will also be responsible for strengthening agile delivery, increase DevOps adoption, demonstrate engineering excellence and build tech transformation and solution designing capabilities within the Transformation program thereby contributing to the maturity of the overall operating model.

In addition, this role also requires the person to work very closely with the Global Banking and Payments Operations teams (with over 4000+ resources) within India to identify new automation opportunities as part of the transformation program. Managing the strong pipeline of requirements from the India based operations teams, developing suitable strategic and tactical solutions, building those systems, testing and deploying them by working closely with respective Global product and functional application teams are some of those additional responsibilities of this role.

Responsibilities:

• Hands-on experience in running and managing large-scale banking technology groups with specific exposure to Corporate Treasury, Payments and Trade Finance Domains would be extremely crucial.
• Strong exposure to agile development, solution architecture and transforming / reengineering applications will be important.
• Strong experience working in diverse team setup including but not limited to Business, Operations etc.
• Experience identifying, proposing and driving continuous improvement solutions across various payments teams.
• Driven and supported the management of strategic workforce imperatives, organizational initiatives, employee networks and diversity goals.
• Strong conduct culture, continuous learning and accountability within the organization.

Requirements

Education: B.E./B. Tech/M.S./M. Tech with good academic scores from top-tier colleges/universities

Certificates if any: NA

Experience Range: 20 – 25 yrs.

Foundational Skill: 

• Proven record as a senior technology leader driving large scale transformation programs in Payments Domain in a large Bank or Financial services organization.
• Computer Science and Engineering qualifications from a reputed institution
• 20+ years of relevant experience in software development in Payments and other related financial technology space.
• Experience in developing end to end solutions and delivering larger size projects / programs.
• At least 3-5 years of experience in managing sizable tech delivery groups both in India and / or Global locations.
• Excellent software architecture and business transformation skills
• Strong experience in Containerization, Microservices architecture, DevOps - CI/CD, Agile Practices, and modern software architecture practices
• Strong understanding or experience in Artificial Intelligence Platforms and Agentic Solutions
• Exposure to wide range of technology stacks including Java, Messaging, Data warehousing, Big Data, Analytics and Workflow Systems like PEGA

Desired skills:

• Experience in driving transformation initiatives and foster a culture of innovation.

Job Location: Mumbai/Hyderabad/Chennai

Work Timings: 11:00 am –8:00 pm general shift. Flexible to accommodate specific needs.

Experience Level

Senior Level