Subject Matter Expert - Quality Services
Amazon India Limited
Work from Office
Full Time
Min. 1 yearJob Description
SME - Quality Services
Role & Responsibility1. He/She should be able to come up with creative ways to reduce ambiguity by identifying training needs, work instruction simplification etc.
2. He/she needs to continuously adapt to and learn the new features of various tools and systems and improve on his/her acumen to identify and report the errors. He/she has to follow SOP to catch errors in the content.
3. He/She should be able to provide floor support to DA's on clarifying their queries during execution
4. The associate will need to be aware of operation metrics like productivity (number of titles processed per hour), quality (defect percentage) and delivery/latency SLA. The associate will be measured on his/her compliance to these metrics, SLA requirements, QA guidelines, team goals, personal goals and ability to ideate and drive process improvements for closure.
5. The employee will be an individual contributor for this role.
6. In addition the associate must be able to pay close attention to minute details, have good communication skills, and a professional demeanor.
7. He/She should be able to do RCA for all the duplicate and invalid clarifications – reduce ambiguity in work instructions by identifying training needs.
Basic Qualifications
- 1+ years of game testing experience
Preferred Qualifications
- Knowledge of QA methodology, industry-standard tools and bug tracking toolsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Experience Level
Entry LevelJob role
Job requirements
About company
Similar jobs you can apply for
Manufacturing / ProductionInstallation Engineer
Airtel
Field JobFull TimeAny experience
No English Required
QA/QC Engineer
Gnanam Engineering Private LimitedField JobFull TimeMin. 1 yearBasic EnglishManager - Projects
Sri Vinayaga Wood WorksField JobFull TimeMin. 2 yearsBasic EnglishQuality Inspector
Technocraft IndustriesWork from OfficeFull Time
Night ShiftMin. 1 yearNo English RequiredInstallation Engineer
AirtelField JobFull TimeAny experienceNo English RequiredManufacturing Engineer
Ncr Corporation (India) Private LimitedWork from OfficeFull TimeFreshers onlyBasic EnglishYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Chennai at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Chennai . Through apna, you can find jobs in 64 cities across India. Join NOW!