Wheelz Tracker Security Systems

Software Support Executive

Wheelz Tracker Security Systems
Lakshmipuram, Chennai
₹18,000 - ₹25,000 monthly

Fixed

₹18,000 - ₹25,000

Earning Potential

₹25,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 2 yearsMin. 2 years
Basic EnglishBasic English

Job highlights

Urgently hiring

Urgently hiring

3 applicants

3 applicants

Benefits include: Annual Bonus, Mobile Allowance, Laptop

Benefits include: Annual Bonus, Mobile Allowance, Laptop

Job Description

Support Engineer – Roles & Responsibilities

  • Diagnose and troubleshoot software-related issues reported by customers and ensure timely resolution.
  • Coordinate closely with the Service Coordinator to prioritise, track, and resolve customer issues efficiently.
  • Provide clear guidance to customers on using software features, configurations, and best practices.
  • Record and maintain accurate logs of customer issues, resolutions, and follow-up actions in the system.
  • Escalate complex or unresolved technical problems to higher-level support or the product team when necessary.
  • Ensure defective software modules/devices are processed for service, repair, or replacement within the defined timelines.
  • Collaborate with internal teams—technical support, product, and service—to deliver seamless customer experience.

Job role

Work location
Work locationWheelz Tracker GPS and Fuel Monitoring, Feet Road, Jayanthi Nagar, Kolathur, Chennai, Tamil Nadu, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Non Voice
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 2 years
Education
EducationGraduate
Skills
SkillsQuick Learner, Analytical, Software handling, Problem-solving aptitude, Software and hardware
English level
English levelBasic English
Degree/ Specialisation
Degree/ SpecialisationAny BE/B.Tech
Age limit
Age limit21 - 35 years
Gender
GenderAny gender

About company

Name
NameWheelz Tracker Security Systems
Address
AddressWheelz Tracker GPS and Fuel Monitoring, Feet Road, Jayanthi Nagar, Kolathur, Chennai, Tamil Nadu, India
Job posted by Wheelz Tracker Security Systems

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You can expect a minimum salary of 18,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Chennai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 4 Jul 2026. For more details, download apna app and find Full Time jobs in Chennai . Through apna, you can find jobs in 64 cities across India. Join NOW!