Support Executive

We are looking for a dynamic and motivated Tally Support Executive to join our team. The candidate will be responsible for providing support to customers on Tally Prime, handling queries, conducting product demonstrations, and ensuring customer satisfaction.

Roles and Responsibilities :

• Execute daily tasks as per the schedule assigned by the manager
• Provide support to new and existing customers on Tally Prime queries and errors
• Understand customer requirements and offer suitable solutions
• Conduct product demonstrations and explain Tally Prime features
• Maintain records of customer interactions, support calls, and demos
• Submit daily activity reports to the team head
• Handle AMC renewals and generate new AMC business
• Visit customer locations when required for support or demo
• Identify improvement areas and suggest corrective actions.

Preferred Skills:

• Quick learner with problem-solving ability
• Customer handling skills
• Team player with a proactive attitude.
• Male Candidates must possess a vehicle (2 Wheeler) willing to travel locally.
• Good Communication skills in English/Tamil.
• Conveyance is payable extra