Transaction Process Assistant Operations Manager

Transctn PROC ASST OPS MGR

Job Description

Job Summary –

• Manage team effectively and become a successful interface between the team and internal/external customers and/or company
• Be directly responsible towards fostering the development of the team by motivating them and ensuring career advancement and a long-lasting and fruitful relationship of the team with the Company through timely & constructive feedback and counseling
• Provide constructive feedback from time to time and ensure performance of the team
• Conduct performance appraisals and monthly one to ones
• Ability to identify growth opportunities within the team
• Responsible for the growth of the team members
• Should manage daily client meetings
• Flexible to learn new skills

Process Requirement

• Valid Passport
• Graduation
• Flexibility in shifts
• 7 years overall exp and minimum 2 years of team managers exp(managing team managers)

Years of experience needed – 7 Years.

Skills/Domain required:  

• Excellent Communication Skills
• Good at MS Office
• Domain Knowledge – Capital Market
• Analytical Skills
• Good Presentation skills
• Basic Lean and Six Sigma Knowledge would be added advantage

Process Requirement:

• Valid Passport
• Graduation
• Shift – Night (Flexible)
• Team Handling Experience – Minimum of 2 year
• Domain – Should have in-depth knowledge in Asset Transfer Services.

Selection Process:

• Initial screening by HR
• Personal Interview by panelists
• Final Round with PDH 

About Mphasis

Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.