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Lead Integration and Observability Engineer

NTT DATA Global Delivery Services Ltd

Lead Integration and Observability Engineer

NTT DATA Global Delivery Services Ltd

Coimbatore

Not disclosed

Work from Office

Full Time

Min. 7 years

Job Description

AppOLens CoE Engineer

Job Description

We are seeking a Lead Integration & Observability Specialist to design, implement, and lead enterprise observability and reliability solutions, while supporting cloud-based integration platforms on AWS/Azure. The role focuses on monitoring, automation, and operational readiness of applications, APIs, data pipelines, and messaging systems.
This is a hands-on technical leadership role with mentoring and solution ownership responsibilities.

Key Responsibilities
• Lead the implementation of enterprise observability for applications, APIs, services, batch jobs, and data pipelines.
• Design and standardize monitoring, alerting, logging, metrics, and health checks across distributed systems.
• Integrate observability platforms with incident management and automation tools to support proactive issue detection and remediation.
• Support reliability and availability of integration platforms built on AWS/Azure
• Perform advanced troubleshooting using logs, metrics, and traces to resolve production issues.
• Define operational readiness standards and non-functional requirements.
• Mentor engineers on observability best practices and platform usage.
• Collaborate with product, support, and operations teams to improve service stability and delivery.
Required Skills (Mandatory)
• 7+ years of overall IT experience
• 5+ years of relevant experience in Observability / Monitoring / Reliability Engineering
• Strong hands-on experience with enterprise observability tools, such as:
IBM Instana, Dynatrace, AppDynamics, Prometheus, Grafana
Expertise in:
• Monitoring and alerting design
• Log management and analysis
• Metrics and distributed tracing
• Health checks and SLO/SLI concepts
• Experience monitoring AWS/Azure workloads
• Strong troubleshooting and incident analysis skills
• Experience defining operational and non-functional requirements
• Technical leadership and mentoring experience
• Automation and ITSM integration (ServiceNow workflows, incident automation)
• CI/CD and release management exposure
• Cloud integration and messaging exposure
• Automation and ITSM integration (ServiceNow workflows, incident automation)