Recovery Executive - Debt Collection and Payment Recovery Specialist
Muthoot Fincorp Limited
Work from Office
Full Time
Min. 2 yearsJob Description
RECOVERY EXECUTIVE
ROLE SPECIFICATION
Role Title | Recovery Executive |
Employee Interviewed |
|
Reports To | Regional Recovery Manager |
Company | Muthoot Fincorp Limited |
Function/Department | Secured & Unsecured Lending Business / Recovery |
Written By | Samyukt |
Approved By (Jobholder) |
|
Approved By (Immediate Superior) |
|
Date (Written On) | 30/12/2025 |
ROLE SUMMARY
The role responsible for recovering overdue payments, negotiating with customers, and ensuring compliance with company policies and laws.
ORGANIZATIONAL CHART
O
KEY RESPONSIBILITIES
Portfolio Management | Contact delinquent customers via phone, email, or written correspondence. Focus on high-risk accounts for recovery |
Stakeholder Management | Collaborate with internal teams (legal, Business, etc.) |
Compliance Management | Ensure compliance with regulatory requirements, organizational policies, and industry standards. |
Data Management | Provide regular reports on recovery rates and performance to senior team |
KEY DECISIONS TAKEN
NA
KEY INTERACTIONS
Internal Stakeholders | External Stakeholders |
Business Legal Recovery
|
Customers, Police dept
|
KEY ROLE DIMENSIONS
Geographical Coverage- No of Direct Reportees- Total Team Size - Portfolio -
| 12 – 15 Branches (75 – 150 Kms) Nil Nil 14 to 15 Lacs & 40 to 80 Cases |
KEY SKILLS & BEHAVIOURAL ATTRIBUTES
- Strong communication and negotiation skills
-Proficiency in debt recovery software and accounting systems
- Knowledge of debt recovery laws and regulations
EDUCATION / EXPERIENCE
2-4 years of experience in debt collection or financial services
Minimum Qualification:12 Pass / Any Graduate
Job role
Job requirements
About company
Similar jobs you can apply for
Business Development
Business Development Manager
Sbi Life Insurance Company Limited
Field JobFull TimeMin. 2 years
Basic English
Sales Executive
V - Retail LimitedField JobFull TimeAny experienceNo English RequiredBusiness Development Executive (BDE)
Netambit Value First Services Private LimitedField JobFull TimeMin. 6 monthsBasic EnglishSales Executive
Zuzu MarketingWork from OfficeFull TimeAny experienceBasic English
Field Collection Executive
Payassured Credit Services Private LimitedField JobFull TimeAny experienceBasic English
Field Recruiter
Swiggy Instamart Private LimitedField JobFull TimeAny experienceNo English Required