Service Team Lead
Paytm Services Private Limited
Work from Office
Full Time
Min. 5 yearsJob Description
Service Team Lead - (QR) - Coimbatore
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.About Team: QR & Sound Box is one of Paytm ‘s business tools to help merchants grow and manage their business through simplicity and data-driven technology. This team is responsible for growing the penetration of Paytm’s QR Code & Sound Box business in Indian merchants. Visibility Accountability through Extensive QR/Soundbox deployment. Grow Distribution and Market share in the assigned area of operations. Formulate and launch the counter strategy for local initiatives taken up by the competition. Plan the market size, span and geographies by the team.
Responsibilities:1. Team Management (Service FSEs) min 15-20.2. SLA Management- Ticket Closure of both Proactive and Reactive Merchants issues. (device related)3. Material Management from Hub to FSE. (Fwd and Reverse Logistics).4. Upselling Skill.5. Analytical and Data Manager.6. Trainer Mindset.
Criteria: 1. Strong service background2. Industry- DTH/Broadband/Consumer Electronics etc.3. Local market knowledge4. Strong understanding of stock handling/ inventory management
EducationGraduate or above / Post Graduation preferred. Why join us-1. A collaborative output-driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities3. A solid 360 feedback from your peer teams on your support of their goals4. Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 Mn+ registered users, 21 Mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – andwe are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
Experience Level
Senior LevelJob role
Job requirements
About company
Similar jobs you can apply for
Telecalling / BPO / TelesalesTelecalling Executive
Homeocare InternationalWork from OfficeFull TimeAny experience
Basic English
Retail Sales Executive
Essex Engineers Private LimitedWork from OfficeFull TimeAny experienceBasic EnglishSales Executive
D MartWork from OfficeFull TimeAny experienceNo English RequiredTelesales Executive
SBI CardWork from OfficeFull TimeAny experienceBasic English
Channel Sales Manager
Icare
Field JobFull TimeAny experienceBasic EnglishCollection Executive / Officer
Ujjivan Small Finance Bank LimitedWork from OfficeFull TimeFreshers onlyBasic EnglishYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 5 to 31 years are eligible to apply for this job. You can apply for more jobs in Coimbatore to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Coimbatore at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Coimbatore . Through apna, you can find jobs in 64 cities across India. Join NOW!