Property Manager

Job Title: Resort Manager Job Scope: ● Resort Manager- Specific resort property management Location: Lucknow Head Office (with Pan-India property oversight) Reporting To: Executive Directors Job type: Full time Contractual Engagement , 6-month probation Core Responsibilities

1. Strategic Growth & Revenue:

• Drive occupancy with a target ARR as defined by the management for the properties under your control.
• Optimize pricing, marketing, and cost structures to maximize occupancy and F&B revenue.

2. Guest Experience:

• Maintain Guest Satisfaction Index (GSI) >80% through rigorous analysis of reviews/surveys.
• Implement corrective actions for service deficiencies.

3. Team Leadership:

• Maintain 100% staff staff strength all round the year (collaborating with HR).
• Conduct quarterly performance reviews for operational teams under your control.

4. Operations:

• Ensure 100% SOP compliance and operational efficiency across assigned properties.
• Conduct regular on-site audits and report to the Board.

5. Compliance:

• Resolve legal/HR disputes in partnership with the Legal Manager.
• Submit monthly revenue reports by the 5th of each month.

Key Requirements

• 1. Experience: a. Resort Manager- i. 5 years in hospitality operations/sales
• 2. Education: BHM or MBA in Hospitality (mandatory).
• 3. Skills: Strategic leadership, multi-property oversight, P&L management.

Compensation & Growth

1. Salary: Equivalent to last drawn salary (to be negotiated post-document verification)
2. Incentive: 5% of the total revenue amount generated from the F&B sales.
3. Probation Period: 6 months, with a 25% salary hike upon successful completion.
4. Salary Increment: 20% salary hike every calendar year.
5. Allowances: Travel, accommodation, and internet reimbursement as per company policy.

1. Travel: Mandatory visits to all Pan-India properties.

2. Accommodation: Complimentary stay/meals during visits.

3. Incentives:

• 2% bonus on revenue exceeding KPI targets.
• 5% of annual savings from cost optimization.