Customer Care Executive
Sanskar Marine Academy Private LimitedFixed
₹8,000 - ₹10,000
Average Incentives*
₹2,000
Earning Potential
₹12,000
Fixed
₹8,000 - ₹10,000
Average Incentives
₹2,000
Earning Potential
₹12,000
You can earn more incentive if you perform well
Full Time
Min. 6 months
Basic EnglishJob highlights
Urgently hiring
15 applicants
Job Description
*JOB DESCRIPTION*
A Customer Care Executive is responsible for managing customer interactions, resolving inquiries, and ensuring customer satisfaction through effective communication and problem-solving skills.
*Key Responsibilities:*
•Handle customer inquiries and complaints via phone, email, and chat, providing professional and empathetic service. •Efficiently resolve customer issues and complaints, ensuring a positive experience and maintaining customer loyalty.
•Product Knowledge: Maintain thorough knowledge of the company's products and services to provide accurate information and support.
•Record Management: Update and manage customer records in the CRM system, ensuring all interactions are documented accurately.
• Feedback Analysis: Track and analyze customer feedback to propose improvements in service delivery.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
Yes, it's a work from home job and can be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.
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