Process Coordinator

Location: Delhi, Pitampura

Reports To: Founder/President

Primary Role and Responsibilities (Job Description & KRAs)

·      Coordination with management and office employees team to get various assignments done.

·      Coordination with NLS Core Volunteer team for any work or for sorting out any of their queries.

·      Follow up of the preparation of events and other Flyers & other graphic work from the Graphic Designer.

·      Assignment of tasks related to monthly 4 days camp and other jobs to office staff as per needs and as per instructions of management.

·      Follow up of feedback from all employees regarding completion of their tasks.

·      Preparation of all logistics required for conducting all meetings and monthly camp and other event sessions.

·      To make travel arrangements of management for any events.

·      Assignment of duties required to be done for all days by related employees with regard to conduct of 4 days camp and any other event.

·      Preparation of all events and other activities checklists and their follow up for completion.

·      Take care of the personal work of the management.

Secondary Role and Responsibilities:

·      You will have to attend any Health Seeker telephone calls, if any, even on weekly off days and outside office hours (i.e., after 6:00 PM and before 9:30 AM), and arrange a conference call with management, if required.

Key Competencies required in the Current Job:

1. Communication skills

2. Time and calendar management

3. Problem solving

4. Team coordination

5. Technical skills

Specifications:

Experience: Minimum 2 years       Education Preferred: Must be graduate

Additional Information:

·      The candidate may either be a male or female but the age not less than 30 years. He or she will work in close association with the management of the organisation.

·      Should have good experience in managing Google sheets, Google Drive data, Google forms for upcoming events. Managing online meetings on Zoom ,Google meet, AI and Chatgpt etc.

·      Should be fluent in English speaking to communicate with various national and NRI health seekers on phone or in person.

·      Should have excellent written communication skills in English to reply to emails and to handle other official communications independently.

·      Should have good knowledge and speed for handling all basic computer operations especially MS word, Advanced Excel, Preparation of PPT etc.

·      Preference will be given to those candidates who also have good exposure of operating social media platforms like you tube, Facebook, Instagram, whatsapp etc.

·      Should also be able to read, write and speak Hindi language well.

·      Should have residence within 45 minutes of distance from our head office at Saraswati Vihar Delhi.

·      Should have 2-3 years of experience of handling MIS EA work profile or of office coordinator.

·      Should be able to attend all incoming phone calls of our volunteers/clients.

·      Should be able to work on Sunday with weekly off on Wednesday.

·      Should be willing to travel for 4 day camps and outstation camps as required.