Resident Sales & Service Engineer (Hydraulics) - Northern & Eastern Region

Company Description

Hydreco is the designer, manufacturer and distributor of products servicing the transport and mobile hydraulics sector. Hydreco is a part of Daikin Group. Hydreco has a combined history of 100 years in developing solutions through a rich heritage of legacy companies. Powauto and Hydreco in 1997 brought together some of the most respected products, people and heritage brands in the business. This is a great opportunity to join an entrepreneurial team who are focused on growing the business

Role Overview

We are looking for a competitive and trustworthy Sales & Service Engineer to help us build up our business activities. Responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. Candidate should have excellent communication skills and feel comfortable reaching out to potential customers to present / demonstrate our products through various modes. Ultimately, candidate should help us to meet and surpass business expectations and contribute to our company’s rapid and sustainable growth. 

Broad Responsibilities

·       Responsible for Sales and Service activity in Northern India (position 1) and Eastern India (Position 2)

·       Identify OEM / Distributors, understand product requirement, get the target price, propose right product, and convert it into order.

·       Meet customers on regular basis to understand changing customer requirement and promote Hydreco products accordingly

·       Understand the application(s), suggest the right products to the customer requirement

·       Dealer / Distributor management and new distributor establishment. Promote business through this network.

·       Provide quotation against sales enquiry, follow-up with customer & in-house Operations till completion of sale/delivery/collection.

·       Promote Hydreco Products through

·       Responsible for promoting Hydreco sale through distributor network.

·       Reporting Sales / Dealer activity to Sales Manager

·       Monitor competition by gathering current market information on pricing, products, new products, delivery schedules etc., and pass on information in the team.

·       Support Distributors in troubleshooting; providing training to the distributor personnel as and when required.

·       Identify new application / market and help in developing new products

·       Be ready to travel extensively for customer meeting / Sales promotion, OEM / body builder / Distributor training. Manage/handle the service calls if any.

Qualifications/Knowledge/Skills Required:

·       Candidates with 5-7 years of experience with at least 2-3 years of relevant experience (sales, marketing and service in Hydraulics Industry) preferred.

·       A mechanical engineering degree preferred. Relevant technical certifications or a degree in a related field is preferred.

·       Strong skills in Troubleshooting, Maintenance & Repair, and Technical Support to diagnose and resolve equipment issues efficiently

·       Hands-on experience in Field Service and the ability to perform on-site installations, inspections, and repair work

·       Good communication skills to interact with clients and provide clear, professional customer service

·       Ability to work independently as well as collaboratively with a team

·       Prior experience in a similar role in industrial, mechanical, or electrical engineering fields is an advantage

·       Result Orientation, Problem-solving mindset and attention to detail.

·       Negotiation skills, persuasion and influencing skills.

·       Working knowledge of SAP preferred. Or at least using other ERPs would be helpful.