Retail Sales Executive

Baker By Chance
Janak Puri, Delhi-NCR
₹14,000 - ₹18,000 monthly*

Fixed

₹14,000 - ₹16,000

Average Incentives*

₹2,000

Earning Potential

₹18,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

Urgently hiring

Urgently hiring

5 applicants

5 applicants

Job Description

  • Greet and assist customers in a and professional manner
  • Answer customer queries and provide accurate product information
  • Handle cash transactions and operate the cash register
  • Maintain proper inventory levels and restock shelves as needed
  • Arrange merchandise displays to attract customers
  • Recommend and upsell products to customers to maximize sales
  • Ensure the store is clean, organized, and well-presented
  • Promote sales and special offers to increase customer engagement
  • Work towards achieving sales targets and KPIs
  • Collaborate with the team to achieve overall store goals

  • Issue GST-compliant bills; follow cash handling & reconciliation SOPs.
  • Maintain KOT accuracy; manage delivery partner orders (Swiggy/Zomato) as applicable.
  • 4) Inventory & MerchandisingReceive stock as per GRN; conduct daily cycle counts and report shortages/damages.
  • Follow FIFO/FEFO for perishables; minimize wastage.
  • Refill displays, label products with MRP/expiry, maintain planograms/VM standards.
  • 5) Hygiene, Safety & ComplianceMaintain café cleanliness (FOH, BOH, wash areas, dining).
  • Adhere to FSSAI, food safety, and HACCP/FSMS practices (temperature logs, sanitization schedules, pest control reporting).
  • Use PPE; follow chemical handling and waste segregation SOPs.
  • Support audits (internal/external) and corrective actions.
  • 6) Operations & SOP ComplianceExecute opening/closing checklists; ensure readiness for service.
  • Report equipment issues; coordinate for maintenance.
  • Support peak-hour readiness, catering/bulk orders, and local store marketing activities.
  • 7) Teamwork & TrainingParticipate in briefings; share daily updates and learnings.
  • Assist in training new joiners on SOPs, menu knowledge, and customer service standards.
  • Key Performance Indicators (KPIs)Customer Experience: CSAT/NPS, complaint resolution time, repeat customers.
  • Operational Excellence: Order accuracy, ticket time/throughput, SOP audit scores.
  • Sales Metrics: Average bill value (ABV), add-on conversion, product mix targets.
  • Quality & Safety: Hygiene scores, zero critical non-conformities, wastage %.
  • Shrinkage & Cash: Cash variance within tolerance, stock variance control.
  • Qualifications12th Pass; Graduation preferred.
  • 0–2 years of experience in café/QSR/retail; freshers with the right attitude welcome.
  • FSSAI Food Handler certification (preferred/within 30 days of joining).
  • Basic English/Hindi; local language is a plus.
  • Skills & AttributesStrong customer service, friendly and professional communication.
  • Basic POS and smartphone app handling (delivery aggregators).
  • Speed, accuracy, and attention to detail under pressure.
  • Hygiene discipline; safety-first mindset.
  • Team player, punctual, and reliable.
  • Physical RequirementsAbility to stand for long periods (6–8 hours), lift up to 10–15 kg occasionally, and work in hot/cold environments (kitchen, storage, café floor).
  • Tools & SystemsPOS, printer, cash drawer, barcode scanner.
  • Espresso machines, grinders, ovens, refrigerators, blenders.
  • Delivery partner tablets (as applicable).
  • Checklists, temperature logs, cleaning schedules.

Job role

Work location
Work location240, Lal Sai Marg, Block C2A, Janakpuri, New Delhi, Delhi 110058, India Janak Puri, Delhi-NCR
Department
DepartmentRestaurant / Hospitality / Tourism
Role / Category
Role / CategoryRestaurant Staff / Waiter / Steward
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
English level
English levelBasic English
Gender
GenderMale

About company

Name
NameBaker By Chance
Address
Address240, Lal Sai Marg, Block C2A, Janakpuri, New Delhi, Delhi 110058, India Janak Puri, Delhi-NCR
Job posted by Baker By Chance

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You can expect a minimum salary of 14,000 INR and can go up to 18,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Only Male candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 29 Jul 2026. For more details, download apna app and find Full Time jobs in Delhi-NCR . Through apna, you can find jobs in 64 cities across India. Join NOW!