Customer Relationship Manager

Affiniks International
Ernakulam
₹30,000 - ₹55,000 monthly*

Fixed

₹30,000 - ₹50,000

Average Incentives*

₹5,000

Earning Potential

₹55,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

86 applicants

86 applicants

Benefits include: Petrol Allowance, Internet Allowance, Laptop

Benefits include: Petrol Allowance, Internet Allowance, Laptop

Job Description

  • Building and maintaining profitable relationships with key customers.
  • Overseeing the relationship with customers handled by your team.
  • Resolving customer complaints quickly and efficiently.
  • Keeping customers updated on the latest products in order to increase sales.
  • Meeting with managers in the organization to plan strategically.
  • Expanding the customer base by upselling and cross-selling.
  • Understanding key customer individual needs and addressing these.
  • Excellent interpersonal and communication skills.
  • Proficient in all Microsoft applications.
  • Superior product knowledge.
  • A team player with leadership skills.
  • Maintain a positive attitude focused on customer satisfaction.


Job role

Work location
Work locationPalarivattom, Kochi, Kerala, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Service Delivery
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsCRM, Customer support, Domestic BPO, CRE, Customer care, Customer experience management, CRM sales, Voice Process
English level
English levelBasic English
Gender
GenderAny gender

About company

Name
NameAffiniks International
Address
AddressPalarivattom, Kochi, Kerala, India
Job posted by Affiniks International

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You can expect a minimum salary of 30,000 INR and can go up to 55,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kochi to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kochi at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 20 Jun 2026. For more details, download apna app and find Full Time jobs in Kochi . Through apna, you can find jobs in 64 cities across India. Join NOW!