Team Leader - Operations

🚀 We’re Hiring | Team Leader – POS Operations 🚀

We are looking for an experienced Team Leader to manage and drive POS deployment and service operations across the assigned area/state/city.

🔑 Key Responsibilities:

• Ensure POS terminals are deployed and serviced as per SLA (95%+ uptime)

• Oversee installation, configuration, and handover of new POS deployments

• Monitor daily/weekly faulty POS & sound box reports and coordinate returns to HO

• Lead and supervise Field Technicians, Deployment Officers & Support Officers

• Manage attendance, field schedules, and route planning for optimal coverage

• Maintain accurate inventory records (deployed, stock, repair, decommissioned)

• Coordinate with HO/vendors for replacements and spares

• Prepare and submit daily, weekly, and monthly performance reports

🎓 Qualifications:

• Any Graduate

💼 Experience:

• 2–3 years in POS operations, field services, or fintech

• Minimum 2 years in a supervisory/managerial role

🛠 Required Skills:

• Strong MS Excel & reporting skills

• Team leadership & people management

• Target-driven mindset with ability to work under pressure

• Excellent planning, scheduling & resource allocation skills

📩 Interested candidates can apply or share profiles via direct message.

Email ID- rohini.khot30@pinelabs.com

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