Customer Care Executive
Label Hay Clothing Private LimitedFixed
₹10,000 - ₹12,000
Earning Potential
₹12,000
Fixed
₹10,000 - ₹12,000
Earning Potential
₹12,000
Job highlights
Urgently hiring
4 applicants
Job Description
About Us
We are a growing women’s wear fashion brand with a strong retail presence across multiple locations and an expanding e-commerce business. We focus on delivering a smooth shopping experience for our customers both online and offline.
We are looking for a Customer Care Executive who can handle customer queries professionally and ensure a positive customer experience across our e-commerce platforms.
Key Responsibilities
- Handle customer queries through calls, WhatsApp, Instagram, and other communication channels
- Support customers regarding orders, tracking, exchanges, returns, and product-related queries
- Coordinate with internal teams for order updates and issue resolution
- Maintain proper follow-up with customers until the issue is resolved
- Handle customer complaints professionally and provide timely solutions
- Update customer details and order information accurately in the system
- Support the e-commerce operations team whenever required
- Maintain polite and professional communication with customers at all times
Requirements
- Basic English communication skills are mandatory
- Basic system/computer knowledge is required
- Good communication and customer handling skills
- Ability to manage multiple customer conversations professionally
- Experience in customer support / e-commerce support is an added advantage
- Comfortable working in a fast-paced environment
- Immediate joiners preferred
Preferred Skills
- Basic understanding of online shopping platforms and customer expectations
- Patience and problem-solving attitude
Why Join Us?
- Opportunity to work with a growing women’s fashion brand
- Fast-learning and practical work environment
- Career growth opportunities in retail & e-commerce operations
- Supportive and execution-driven team culture
Job role
Job requirements
About company
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Muthoot FinanceYou can expect a minimum salary of 10,000 INR and can go up to 12,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Trichy to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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