Center Head

Job Summary:

The Centre Head will be responsible for overall management of the education centre, including operations, academic delivery, team management, student satisfaction, and business growth. The role requires a balance of leadership, administration, and revenue accountability.

Key Responsibilities:

1. Centre Operations Management

Oversee daily operations of the centre ensuring smooth functioning

Maintain infrastructure, facilities, and discipline standards

Ensure compliance with organizational policies and regulatory requirements

2. Academic Excellence

Monitor quality of teaching and curriculum delivery

Support and guide faculty to improve student outcomes

Track student performance, attendance, and feedback

Ensure timely completion of syllabus and assessments

3. Team Leadership

Recruit, train, and manage faculty and administrative staff

Conduct performance reviews and provide regular feedback

Build a positive and productive work environment

4. Business Development & Admissions

Drive student admissions and achieve revenue targets

Plan and execute marketing activities, seminars, and outreach programs

Build relationships with schools, parents, and local communities

5. Parent & Student Engagement

Handle parent queries, counseling, and grievance resolution

Ensure high levels of student satisfaction and retention

Conduct PTMs, orientation sessions, and feedback meetings

6. Financial & MIS Management

Manage centre budget, expenses, and profitability

Generate and analyze MIS reports for performance tracking

Ensure fee collection and minimize outstanding dues

Required Skills & Qualifications:

Graduate/Postgraduate (MBA / Education preferred)

3–8 years of experience in education, training, or centre management

Strong leadership and team management skills

Excellent communication and interpersonal abilities

Sales and target-oriented mindset

Good understanding of operations and process management