BCSE

Customer Relations Executive

BCSE
Amrapali Leisure Valley, Greater Noida
₹15,000 - ₹20,000 monthly

Fixed

₹15,000 - ₹20,000

Earning Potential

₹20,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year
Basic EnglishBasic English

Job highlights

Urgently hiring

Urgently hiring

88 applicants

88 applicants

Benefits include: PF, ESI (ESIC)

Benefits include: PF, ESI (ESIC)

Job Description

Key Responsibilities

  • Job Allocation: Dispatching field technicians and engineers for both routine service and emergency breakdowns.
  • Customer Support: Serving as the main point of contact for clients to log complaints and provide ETAs on technician arrivals.
  • AMC Management: Following up on contract renewals and scheduling preventive maintenance visits.
  • Logistics & Reporting: Ordering replacement parts, tracking inventory, and maintaining digital service logs.
  • Create, update and maintain all service records in CRM.


Skills Required:


* Knowledge of elevator/lift service operations preferred

* Experience in CRM handling and record management

* Good communication and follow-up skills

* MS Excel, email, and reporting knowledge

* Ability to handle multiple service calls simultaneously

* Documentation and record maintenance skills


Qualification:


* Graduate / Diploma preferred

* Experience in elevator industry preferred

* 1–3 years experience in service coordination preferred




Job role

Work location
Work locationGolden I, Techzone 4, Amrapali Leisure Valley, Greater Noida, Uttar Pradesh, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year
Education
EducationGraduate
English level
English levelBasic English
Gender
GenderFemale

About company

Name
NameBCSE
Address
AddressGolden I, Techzone 4, Amrapali Leisure Valley, Greater Noida, Uttar Pradesh, India
Job posted by BCSE

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You can expect a minimum salary of 15,000 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Only Female candidates can apply for this job.

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