Customer Care Executive
Cogent E Services Pvt LtdFixed
₹21,000 - ₹23,000
Average Incentives*
₹5,000
Earning Potential
₹28,000
Fixed
₹21,000 - ₹23,000
Average Incentives
₹5,000
Earning Potential
₹28,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
Fast HR reply
HR responded to 94% candidates in last 1 days
38 applicants
Benefits include: PF, ESI (ESIC)
Job Description
Interested candidates can connect directly to Ms.Aditi-9286982377
We are hiring Customer Support Executives for the Voice Process. The role involves handling inbound customer calls related to Multiple Products and providing accurate, empathetic, and timely support.
Key Responsibilities:
• Handle inbound customer calls professionally and efficiently.
• Assist customers with queries related to Apollo product, and basic support.
• Provide accurate information while following service guidelines.
• Document customer interactions and resolutions in the system.
• Escalate complex issues to the concerned team when required.
• Maintain service quality and customer satisfaction standards.
Eligibility Criteria:
• 0-3 Years of experience in voice customer support required.
• Willingness to work in 24x7 rotational shifts.
• Customer-focused attitude with problem-solving skills.
Salary & Benefits:
• CTC upto 23,000
• 6 days working
• Rotational shifts
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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