Customer Care Executive

VLCC
Gurgaon/Gurugram
₹25,000 - ₹30,000 monthly*

Fixed

₹25,000 - ₹28,000

Average Incentives*

₹2,000

Earning Potential

₹30,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Walk-in interview

Walk-in interview

Date: 05 May 2026 - 15 May 2026 | Time: 10.00 am - 05.00 pm...

Urgently hiring

Urgently hiring

7 applicants

7 applicants

Job Description

Job Title: Customer Care Executive

Company Name: VLCC

Location: Gurugram (Sector 63)

Experience: 1 – 4 Years

Salary: Up to ₹2.5 – 3.3 LPA (₹28,000 per month)

Employment Type: Full Time

Industry: BPO / Call Centre / Customer Service

Functional Area: Customer Success, Service & Operations

 

Job Description:

 

VLCC is hiring experienced Customer Care Executives for its call centre operations in Gurugram. The role involves handling inbound and outbound calls, resolving customer queries, and driving sales through effective communication.

 

Roles & Responsibilities:

Handle inbound & outbound customer calls related to Hair Science services

Understand customer requirements and recommend suitable products/services

Achieve daily, weekly, and monthly sales targets

Ensure high levels of customer satisfaction through professional interaction

Maintain accurate customer data in CRM systems

Follow up with leads and convert them into sales

 

Key Skills Required:

Customer Service, Customer Support, Voice Process, Tele calling, Telesales, Inbound Calls, Outbound Calls, Lead Conversion, Sales, CRM

 

Eligibility Criteria:

Minimum 1+ years of experience in call centre/customer service

Good command over spoken English (Versant Level 4+ preferred)

Strong communication and interpersonal skills

Ability to work in a high-pressure, target-driven environment

Basic computer knowledge and CRM experience

Preferred Candidate Profile:

Immediate joiners preferred

Customer-centric and result-oriented approach

Experience in wellness/beauty/service industry is an advantage



Working Details:

6 days working

Fixed shifts

Rotational weekly off



Walk-in Details:

Venue: Magnum City Centre, near Birla Navya Township, Sector-63A, Gurugram, Haryana

Reference: Mention “HR Hemendra” on your resume

 

Contact Details:

📞 Call/WhatsApp: 8954099115

📧 Email: hemendra.yadav@vlccgroup.com

Job role

Work location
Work locationGurugram, Haryana, India
Department
DepartmentSales & BD
Role / Category
Role / CategoryB2C / Retail / Counter Sales
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year
Education
Education12th Pass
Skills
SkillsB2B Sales, Telesales, Outbound calling, Customer handling, Telecalling, Domestic BPO, Sales targets, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderAny gender

Walk-in interview details

Apply for the job and call HR to confirm your interview
Date
Date05 May 2026 - 15 May 2026
Time
Time10.00 am - 05.00 pm

About company

Name
NameVLCC
Address
AddressGurugram, Haryana, India
Job posted by VLCC

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You can expect a minimum salary of 25,000 INR and can go up to 30,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

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Customer Care Executive in VLCC, Sohna Chowk Gurgaon, Gurgaon/Gurugram | apna.co