Excitel Broadband Pvt. Ltd

Customer Retention Agent

Excitel Broadband Pvt. Ltd
Sector 24, Gurgaon/Gurugram
₹25,000 - ₹40,000 monthly*

Fixed

₹25,000 - ₹30,000

Average Incentives*

₹10,000

Earning Potential

₹40,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 6 monthsMin. 6 months
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

Benefits include: Overtime Pay, PF, ESI (ESIC)

Benefits include: Overtime Pay, PF, ESI (ESIC)

Job Description

  • Communicating with customers.
  • Analyzing customer behavior.
  • Gathering information about customer complaints.
  • Building positive relationships with customers.
  • Developing aggressive retention strategies based on customer feedback.
  • Negotiating with customers to renew contracts and retain business.

Job role

Work location
Work locationPlot No 48, Second Floor, Okhla Industrial Estates, Okhla Phase III, New Delhi, Delhi 110020 Sector 24, Gurgaon/Gurugram
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 6 months
Education
Education12th Pass
Skills
SkillsMS Excel, Sales, Retention, Communication
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit18 - 30 years
Gender
GenderAny gender

About company

Name
NameExcitel Broadband Pvt. Ltd
Address
AddressPlot No 48, Second Floor, Okhla Industrial Estates, Okhla Phase III, New Delhi, Delhi 110020 Sector 24, Gurgaon/Gurugram
Job posted by Excitel Broadband Pvt. Ltd

Similar jobs you can apply for

Accounts / Finance
IG Drones (Inventgrid India)

Procurement Associate

IG Drones (Inventgrid India)
Rajendra Nagar, Ghaziabad
₹12,000 - ₹20,000
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) English
Banku India Limited

Software Developer

Banku India Limited
Najafgarh, New Delhi
₹15,000 - ₹50,000
Work from Office
Full Time
Min. 1 year
Basic English
Visible Safety Solutions

Accountant Cum Office Assistant

Visible Safety Solutions
Ashok Vihar, New Delhi
₹16,000 - ₹18,000
Work from Office
Full Time
Any experience
Basic English
The Survey Partners

Data Entry Executive

The Survey Partners
Subhash Nagar, New Delhi
₹11,000 - ₹21,000*
Work from Office
Full Time
Any experience
Basic English
Blue Sapphire Infrastructure

Real Estate Sales Manager

Blue Sapphire Infrastructure
Bisrakh, Greater Noida
₹18,000 - ₹30,000
Work from Office
Full Time
Any experience
Basic English
M/s Select Telecom

Accountant

M/s Select Telecom
Sector 63, Noida
₹22,000 - ₹30,000
Work from Office
Full Time
Min. 3 years
Basic English

You can expect a minimum salary of 25,000 INR and can go up to 40,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 14 Jun 2026. For more details, download apna app and find Full Time jobs in Delhi-NCR . Through apna, you can find jobs in 64 cities across India. Join NOW!