Santa Events And Exhibitions Pvt. Ltd.

Customer Support Team Leader

Santa Events And Exhibitions Pvt. Ltd.
Sector 38, Gurgaon/Gurugram
₹35,000 - ₹42,500 monthly*

Fixed

₹35,000 - ₹40,000

Average Incentives*

₹2,500

Earning Potential

₹42,500

Work from OfficeWork from Office
Full TimeFull Time
Min. 3 yearsMin. 3 years
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

3 applicants

3 applicants

Benefits include: PF, ESI (ESIC)

Benefits include: PF, ESI (ESIC)

Job Description

Experience: Proven experience in Fintech industry i.e. customer service or a related call center / BPO environment, with demonstrated supervisory or team-building exp.


Preferred: Fintech / NBFC Industry experience preferred.


Technical Skills: Familiarity with modern Customer Relationship Management (CRM) tools.


Key Responsibilities


  • Team Leadership & Coaching
  • Operational Management
  • Escalation Handling
  • Performance Analysis
  • Process Improvement
  • Quality Assurance

Job role

Work location
Work locationSector 38, Gurugram, Haryana, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 3 years
Education
EducationGraduate
Skills
SkillsTeam handling, Blended process, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit20 - 35 years
Gender
GenderAny gender

About company

Name
NameSanta Events And Exhibitions Pvt. Ltd.
Address
AddressSector 38, Gurugram, Haryana, India
Job posted by Santa Events And Exhibitions Pvt. Ltd.

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You can expect a minimum salary of 35,000 INR and can go up to 42,500 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.

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