GeM Portal Executive

Core Responsibilities

1. GeM Portal Operations

• Manage day-to-day GeM orders and procurement activities.
• Handle bid creation, L1 creation, participation and post-bid activities.
• Monitor GeM order status and ensure timely execution.
• Maintain accurate records of all active requirements/orders in Zoho.

2. Requirement → Order Execution

Own the complete operational cycle.

3. Product & Technical Understanding

• Should be comfortable researching IT products online.
• Must be able to understand and compare specifications of:
• Desktops
• Workstations
• Laptops
• Printers
• Monitors
• Servers
• Computer components
• Networking products
• Other IT equipment
• Should be capable of independently researching an unfamiliar product/specification using Google and OEM websites.

4. Buyer Communication

• Communicate confidently with institutional/government buyers.
• Handle routine buyer queries professionally.
• Follow up regarding quotations, purchase orders, documents, delivery and payment.
• Escalate important or sensitive matters to management.

5. Documentation

• Prepare quotations and invoices.
• Prepare L1/price comparison statements.
• Maintain purchase and sales documentation.
• Ensure all required documents are available before dispatch/closure.
• Maintain organised digital records.

6. Logistics & Delivery

• Coordinate transportation and dispatch.
• Track shipments.
• Coordinate with buyers and logistics partners.
• Obtain delivery/POD documentation.
• Follow up on pending installation, warranty or delivery requirements.

7. Process Improvement

• Document recurring processes and create SOPs.
• Identify repetitive activities that can be standardised or automated.
• Keep Zoho updated so that the status of every requirement/order is visible.

Candidate must have: High ownership and accountability