International BPO Executive
Elevate X SolutionsFixed
₹30,000 - ₹35,000
Earning Potential
₹35,000
Fixed
₹30,000 - ₹35,000
Earning Potential
₹35,000
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
Benefits include: Overtime Pay, Joining Bonus, PF, Travel Allowance (TA), Flexible Working Hours, ESI (ESIC), 5 working days, Two-way cab
Job Description
PURPOSE OF POSITION Candidates will be responsible for handling the queries and complaints from global customers. PRIMARY DUTIES AND RESPONSIBILITIES ● Ability to communicate with our global customers in both written and spoken English within the corporate environment. ● Provide exceptional customer support through phone calls, emails, and chats ● Identify and assess customers’ needs to achieve satisfaction ● Build sustainable relationships and trust with customer accounts through open and interactive communication ● Provide accurate, valid and complete information by using the right methods/tools ● Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution ● Follow communication procedures, guidelines and policies
ELIGIBILITY – Proficiency in strong verbal and written communication. Need experience in the customer support domain for this role. Graduates and undergraduates can both apply. 6 months' customer support exp. is mandatory.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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