Logistics & Operations Executive

Job Title: Logistics & Operations Executive

We are looking for a Logistics & Operations Executive to manage dispatch planning, shipment tracking, inventory management, MIS reporting, vendor coordination, and customer escalations.

Key Responsibilities:

• Plan and coordinate daily dispatches, ensuring correct courier selection, packing, and documentation.
• Track shipments, monitor deliveries, and proactively resolve delays.
• Maintain client-specific MIS reports and ensure timely submission to clients and management.
• Manage RTO cases, analyze reasons, and coordinate re-dispatches.
• Coordinate with courier partners and vendors for smooth operations.
• Ensure timely POD collection and support invoicing activities.
• Handle stock inward, inventory updates, sales returns, and stock reconciliation.
• Resolve delivery-related escalations, warranty claims, and replacement requests.
• Perform GRN entries, ERP updates, costing sheet preparation, and other operational tasks.

Requirements:

• Graduate with 0–3 years of experience in logistics, supply chain, or operations.
• Good knowledge of MS Excel and ERP systems.
• Strong communication, problem-solving, and coordination skills.
• Ability to work in a fast-paced environment with attention to detail.