Retail Store Manager

Store Supervisor (Retail) – Job Description

Job Title          : Retail – Store Manager

Department     : Operations

Job Type          : Full Time

Location          : Gurgaon

Duties & Responsibilities:

•      Provide exceptional customer service by addressing inquiries and ensuring a positive experience.

•      Interact with customers to understand their needs and preferences, offering services recommendations and assistance.

•      Supervise and lead a team of store employees, ensuring they deliver high-quality service.

•      Schedule and coordinate with staff delegate tasks and monitor performance to optimize team efficiency.

•      Address and resolve customer and employee concerns promptly, fostering a positive and collaborative atmosphere within the store.

•      Generate regular reports on key performance indicators, such as sales trends, customer feedback, and inventory levels, to support decision-making.

•      Foster clear communication channels within the team and with higher management to ensure a cohesive and informed work environment.

•      Make invoices and bills.

Requirements and skills

•        Experience in Retail 1 year to 2 years

•        Powerful leading skills and business orientation

•        Customer management skills

•        Strong organizational skills

•        Good communication and interpersonal skills

•        Graduate

•        Basis MS office