Sales Associate

Job Description

Job Title Retail Sales Officer/ Senior Retail Sales Officer

About Organisation Craftsmanship and quality are the hallmarks of Bholasons that has been attracting customers for generations. The organisation ensures transparency from making to marketing and unparalleled customer satisfaction. Unlike other brands who indulge in mass production, we create hand crafted masterpiece every time.

Job Brief We are looking for Retail Sales Officers/ Senior Retail Sales Officers to sell our products to walk in customers while providing excellent customer service to build and deepen relationships with them. A pleasant and well-groomed personality with flair for sales will excel in the role. A graduation degree is preferable.

Candidates with strong communication skills (English and Hindi) who can make customers feel welcome in our store will stand out. You will help identify client needs, present alternative products, answer questions and guide them in making a buying decision. You are a target driven proactive team player with a positive attitude and a desire to promptly resolve potential customer issues.

Ultimately, you will ensure that customers are successfully attended in all regards and that they make purchases from us and we become their preferred jeweller.

Job responsibilities:

To achieve individual and collective sales targets of the showroom.

To Engage with the customer and understand the customer requirements

To introduce our diverse product line to customers and facilitate customer buying decision

To prepare accurate estimates for quick billing

To escalate and take help in closing sales in case of objections which the staff is unable to handle

To take customer feedback , understand customer queries , complaints and address with right solution

To reconcile stock as allocated. Be aware of stock in the showroom and to give feedback on requirements.

To display jewellery in a presentable and attractive on the counter and ensure the neatness, orderliness and cleanliness of stock display and counters are preserved.

To assist in opening and closing of stock

To actively participate in customer relationship building and deepening.

To maintain inventory, taking Stock Count on regular basis.

To take care of any internal, business development, customer service related tasks that may be assigned.

To keep updated with all promotional activities going on time to time on special occasions and on seasonal or festival sales

Job Type: Full-time

Benefits:

• Leave encashment
• Provident Fund

Ability to commute/relocate:

• Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• Retail sales Jewellery: 3 years (Required)
• total work Jewellery: 3 years (Required)