Sales Support Coordinator

Sales Coordinator / Sales Support Executive

Company: Multiweld Engineering Pvt. Ltd.

Location: Sector – 74A, Gurgaon

Experience: 0–3 years (Freshers welcome — attitude and willingness to learn matter more than experience)

Working Days: Monday–Saturday, 9:30 AM – 6:00 PM

Employment Type: Full-time, Office-based

About the Company

Multiweld Engineering Pvt. Ltd. is a Delhi NCR-based industrial products distributor, representing leading brands like Festo, Henkel-Loctite, and Klüber. We've been serving industrial clients since 1991.

About the Role

We're looking for a proactive Sales Coordinator to support our sales team's daily operations. You'll be the backbone that keeps quotations, follow-ups, and customer communication running smoothly — this is a coordination and support role, not a field sales/BD position.

Key Responsibilities

·       Prepare and send price quotations to customers based on inputs from the sales team

·       Follow up with customers on pending quotations, orders, and payments via calls and email

·       Coordinate with the sales team to track order status and ensure timely dispatch

·       Maintain and update customer records, order data, and follow-up trackers in Excel/ERP

·       Handle day-to-day customer queries over phone and email professionally

·       Liaise between customers, sales team, and internal departments (dispatch/accounts) to resolve issues

·       Support sales team with basic reporting (pending orders, follow-up status, etc.)

Requirements

·       Graduate in any stream (freshers can apply)

·       Comfortable with Excel, email correspondence, and phone-based follow-ups

·       Basic familiarity with ERP/CRM tools is a plus (training will be provided)

·       Good communication skills in English and Hindi

·       Organized, detail-oriented, and comfortable handling multiple follow-ups at once

·       Prior experience in sales coordination/back-office/customer support is an advantage but not mandatory.