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Software Development Engineer

Accenture India Private Limited

Software Development Engineer

Accenture India Private Limited

Gurgaon/Gurugram

Not disclosed

Work from Office

Full Time

Min. 3 years

Job Description

Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP FIORI/Gateway architecture
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring that business operations run smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of software applications, all while maintaining a focus on delivering exceptional service to stakeholders.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the documentation of processes and solutions to enhance team knowledge.
- Engage in training and mentoring junior team members to foster their development.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP FIORI/Gateway architecture.
- Strong understanding of application support methodologies and best practices.
- Experience with troubleshooting and resolving software issues in a timely manner.
- Familiarity with system monitoring tools to ensure optimal performance.
- Ability to collaborate effectively with cross-functional teams to achieve project goals.

Additional Information:
- The candidate should have minimum 3 years of experience in SAP FIORI/Gateway architecture.
- This position is based at our Gurugram office.
- A 15 years full time education is required.