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Application Support Engineer

Accenture India Private Limited

Application Support Engineer

Accenture India Private Limited

Gurgaon/Gurugram

Not disclosed

Work from Office

Full Time

Min. 3 years

Job Description

Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Shopify eCommerce Platform
Good to have skills : Java Enterprise Edition
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage with stakeholders to understand their needs and provide timely solutions, contributing to the overall efficiency and reliability of the systems in place.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development and implementation of best practices for application support.
- Provide training and guidance to junior team members on troubleshooting techniques.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Shopify eCommerce Platform.
- Good To Have Skills: Experience with Java Enterprise Edition.
- Strong understanding of application support processes and methodologies.
- Familiarity with troubleshooting tools and techniques.
- Experience in monitoring and optimizing application performance.

Additional Information:
- The candidate should have minimum 3 years of experience in Shopify eCommerce Platform.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.