How much salary can I expect as a Application Tech Support Practitioner in Accenture India Private Limited in Gurgaon/Gurugram?

You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

What is the eligibility criteria to apply for Application Tech Support Practitioner in Accenture India Private Limited in Gurgaon/Gurugram?

The candidate should have completed the required education and people who have 2 to 5 years are eligible to apply for this job. You can apply for more jobs in Gurgaon/Gurugram to get hired quickly.

Is there any specific skill required for this job?

The candidate should have sound communication skills and sound communication skills for this job.

Who can apply for this job?

Both Male and Female candidates can apply for this job.

Is it a work from home job?

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Gurgaon/Gurugram at apna.

Are there any charges or deposits required while applying for the role or while joining?

No work-related deposit needs to be made during your employment with the company.

How can I apply for this job?

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

What is the last date to apply?

The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Gurgaon/Gurugram . Through apna, you can find jobs in 64 cities across India. Join NOW!

Application Tech Support Practitioner

Accenture India Private Limited

Application Tech Support Practitioner

Accenture India Private Limited

Gurgaon/Gurugram

Not disclosed

Work from Office

Full Time

Min. 2 years

Job Description

Application Tech Support Practitioner

Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Service Desk Management
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day will involve engaging with clients to understand their needs, utilizing your exceptional communication skills to ensure the smooth operation of our world-class systems. You will be dedicated to maintaining quality and will leverage your deep product knowledge to accurately define client issues and design effective resolutions, ensuring a seamless experience for all users.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development and implementation of support processes to enhance service delivery.
- Provide training and guidance to junior team members to foster a collaborative environment.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Service Desk Management.
- Strong understanding of incident management and ticketing systems.
- Experience with customer relationship management tools.
- Ability to analyze and troubleshoot application issues effectively.
- Familiarity with service level agreements and performance metrics.

Additional Information:
- The candidate should have minimum 2 years of experience in Service Desk Management.
- This position is based at our Gurugram office.
- A 15 years full time education is required.