Assistant Manager - Quality Assurance and Control

Assistant Manager Quality Assurance & Control

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

The role Involves:

Working closely with Quality and Operational Leadership to establish a structured Quality management framework for JBS Operations Globally. The role holder will be responsible for developing, implementing, and maintaining quality management systems and processes and ensuring compliance with industry standards and regulatory requirements while contributing to continuous improvement initiatives.

The role holder would be responsible for:

• Developing and implementing End to End quality assurance and quality control strategies, policies, and procedures to drive operational excellence and elevate stakeholder and client satisfaction for existing accounts.

• Conducting regular audits, inspections, and performance evaluations based on the defined governance structure to identify areas for improvement and mitigate risk.

• Working closely with the JBS Transitions and Operations team to establish quality assurance practices in line with the JBS QMF framework.

• Working across several operations teams to support implementation of quality framework across multiple transitions simultaneously.

• Fostering a culture of quality throughout the organization by promoting awareness, providing training, and cultivating a customer-centric mindset.

• Analyzing data and identify trends to drive decision-making and implement corrective and preventive actions.

• Collaborating with cross-functional teams to establish quality control measures and monitor compliance.

• Monitoring and reporting on progress on quality framework deployment to senior management, highlighting areas of concern and proposing solutions.

• Staying up to date with industry trends, best practices, and regulatory requirements related to quality management in the Real Estate Industry and the processes supported by JBS.

Location:

On-site –Gurugram, HR

Scheduled Weekly Hours:

40

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.