Assistant Manager - Research (Patent & Competitive Intelligence in Consumer Healthcare)

Assistant Manager-Research

Company Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Job Description

Competitive Intelligence (CI + Patent Experience). 

Having strong patent expertise, with up to 5-7 years of experience.

Candidates having prior experience in packaging.

Job Title: Assistant Manager

Location: Gurgaon

Qualification: 

• Respiratory/Pain/Digestive Health/Skin Health:  Masters in Pharma/Life Sciences/Medicine/ Biomedical engineering/ Allied fields, with relevant post-qualification experience in the patent, scientific, and/or business research space

Experience:  4-6 years for AM of post-qualification experience in patent research for Consumer Healthcare or pharmaceutical business research/KPO

Minimum qualification required to man the position: M.Pharm/MSc/MBBS/BDS

Minimum experience required to man the position: 4 years

ROLE DESCRIPTION

1.   ROLE OBJECTIVE/PURPOSE

• A functional expert, well versed with patent search and analysis to gather scientific and competitive intelligence for consumer healthcare to generate solutions/answers relevant to client’s key intelligent questions
• Conduct Intellectual property research and analysis efforts for identification, analysis and reporting of project-relevant data to derive meaningful/actionable insights
  • Typical projects include  market landscape, company profiling, novel product launches, competitor strategy analysis, scientific literature analysis
• Execution of short turnaround and long-term projects

1. DETAILED DUTIES AND RESPONSIBILITIES, wherever applicable

Key Responsibility Indicators

People Related:

• Team work - Collaborate with the team, good interpersonal communication, professional conduct, actively participate in team related activities
• Guidance to team members and review of deliverables as and when needed

Process Related:

• Operations Management –
  • Implements and follows processes and makes recommendations for process improvements
  • Participates actively in hiring and retaining talent
  • Project management skills
    • Domain Expertise
  • Demonstrating expertise or quickly gaining knowledge and building expertise in an area of interest
  • Developing optimum search strategy, screen and analyse patent families to gather scientific and competitive intelligence for consumer healthcare to generate solutions/answers relevant to client’s key intelligent questions
  • Experience in performing comprehensive patent searches using various databases (PatBase, Thomson Innovation, Questel (Orbit), Innography, STN database (CAPLUS, DERWENT), Micropatent, etc.)
    • Efficiency – Effective retrieval of information by identifying relevant data sources, formulating efficient search strategies, critically evaluate information and organize data for analysis
    • Accuracy - Ability to assess validity of sources, accuracy of information gathered, data gaps if any and steps to plug in the data gaps
  • Quality & Presentation of reports – Good scientific writing with well- structured and formatted content, correct usage of English language, usage of right templates and audience-appropriate representations; ensuring quality of reports that offer contextually relevant insights in the Patent domain
  • Ability to liaise with IT experts to accelerate development with automation and advancements in IP domain

1. KEY INTERACTIONS (iNTERNAL/EXTERNAL CUSTOMERS)

Internal

External

Team Members

Client Stakeholders

1. COMPETENCIES & SKILL SET

Must have:

• Expertise in secondary research with experience in using databases and open sources.
• Clear understanding and exposure to OTC/Consumer/Pharma Healthcare space, demonstrate clear acumen in competitive intelligence, scientific and business research
• Proven strengths/clear aptitude in performing patent analysis and deriving competitor insights
• Exposure to broad variety of work in the IP domain including (but not limited to):
  • Identified key application areas of a given technology to help assess its patentability
  • Compared patent pending technology with competing technologies based on cost & ease of use
  • Analyzed scope of patents by understanding their claims & reviewing similar patents
  • Conducted search for relevant prior art to assess patentability of given technology
  • Conducted freedom to operate studies and prior art searches in the field of healthcare/ biotech/ electronics/ software

• Demonstrated familiarity and strengths in performing information searches/addressing queries in Patent Databases such as Thomson Innovation, Questel (Orbit), Innography, STN database (CAPLUS, DERWENT), Micropatent, PatBase.
• Clear understanding and exposure to OTC/Consumer/Pharma Healthcare space, demonstrate clear acumen in competitive intelligence, scientific and business research

• Report writing skills - creating reports that offer contextually relevant insights
• Knowledge on MS Office (esp. PowerPoint and basic Excel) and Internet searching skills are mandatory
• Must exhibit following core behaviors:
  • Ownership / accountability
  • Flexibility to work on cross-team projects across all domains
  • skills

Good to have:

• Awareness of market landscape, current developments, leading players, clinical research and products
• Should understand the regulatory climate relevant to OTC/Rx space esp. in US/Europe
• Knowledge of data visualization tools incl. charts and graphs, smart arts etc
• Exposure to scouting projects or experience in identifying key partners/collaborators for product development

Experience Level

Senior Level