Assistant Vice President - Procure to Pay (Accounts Payable Operations)

Ready to shape the future of work?  

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.  

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.  

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.  

 Inviting applications for the role of Assistant Vice President, Procure to Pay  

The leader is responsible for directing the team and ensuring smooth delivery of end-to-end outsourced services in F&A: AP domain and ensuring customer happiness & increased revenue through client up-sell. The individual would be responsible for effective delivery of planned SLA’s, lead client executive reviews, identify projects to meet productivity targets and work closely with transformation teams to successfully meet client deliverables. The individual needs to work closely with global teams including VP, RPA delivery team and client leadership successfully. 

This role may involve directly managing multiple portfolio/clienteles across various regions and reporting to Global Operations leader, with the responsibility of planning and delivering Digital Operations strategy in the lead role.  

Responsibilities 

• Lead large teams, groom, and enable career progression while encouraging Genpact culture (CI2). Achieve /exceed retention targets. 

• Lead the delivery of outsourced services F&A: AP to ensure customer happiness and increased revenue through client up-sell 

• Ensure all month-end activities are completed within agreed time and of the highest quality and ensure metrics are met as per agreed critical metrics / SLAs targets as applicable. 

• Handling internal & External Audits: Support Ops Compliance / Surveillance teams to ensure zero audit observations and findings. Extensively involved in building MAPs Management action plans wherever required and applicable. This needs outstanding governance in checking for policy and practice adherence 

• Review the team's day to day activities, including but not limited to invoicing, audit requests, analysis and other requests pertaining to the accounts payable process 

• You should partner with your global teams to set up and monitor vendor master file, Payments, T&E Processing and Audits, External Regulatory reporting (Example- 1099, DADS2 etc.), Helpdesk, Statement Auditing, Escheatment Function, VAT and Other Special Processes. 

• Take the lead in working with digital teams on introducing breakthrough technology solutions into operations, especially RPA 

• Run operations to achieve/exceed P&L expectations 

• Respond to customer requests from legal, internal/external audit or business units, assisting with management response and resolution for in scope areas of responsibility 

• Demonstrate lean six sigma framework to drive continuous performance improvement and drive transformation agenda 

• Implement appropriate mechanisms to identify, understand and call out performance gaps and/or performance breakthroughs. Develop and implement improvement plans to close performance gaps. 

• Collaborate in the new deal process including solutioning, pricing, due diligence, transition, and stabilization. Should be able to work with the customer independently and carve out the desired scope / solution. 

• Work closely with client CXO’s and process owners, Genpact operating teams and global relationship managers for key accounts 

• Develop a strategy for winning and transitioning new deals while running and growing the existing relationships 

• Be responsible for ensuring the right solution is proposed for new deals, actively participating in the deal process, aiding, and enabling robust transitions, delivering ongoing client happiness through consistent high class service delivery, and thereby ensure high NPS, cross sell and profitability 

• Own the way in implementing modern technologies in operations and display a strong executive presence  

Qualifications we seek in you! 

Minimum Qualifications 

• MBA Finance preferred 

• Relevant experience in Accounts Payable domain 

• Intellectual agility and analytical outlook 

Preferred Qualifications/ Skills 

• Preferably from a service industry 

• Effective communication / articulation skills 

Why join Genpact?  

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation  

• Make an impact – Drive change for global enterprises and solve business challenges that matter  

• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities  

• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day  

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress  

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.  

Let’s build tomorrow together.  

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.   
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.