Senior Business Support Analyst - BPO
NTT DATA Global Delivery Services LtdGurgaon/Gurugram
Not disclosed
Job Description
BPO Business Support Senior Analyst
Develop functional specifications and business cases for new initiatives
Conduct data analysis to support decision-making and provide actionable insights
Collaborate with IT and other departments to ensure solutions meet business requirements
Facilitate meetings, presentations, and workshops with stakeholders
Create and maintain project documentation, including process maps, user stories, and test cases
Assist in the implementation and testing of new systems and processes
Monitor project progress and report on key performance indicators
Support change management activities and user training
Experience Level
Senior LevelJob role
Work locationGurugram, HR, IN
DepartmentProject & Program Management
Role / CategoryOther Program / Project Management
Employment typeFull Time
ShiftDay Shift
Job requirements
ExperienceMin. 5 years
About company
NameNTT DATA Global Delivery Services Ltd
Job posted by NTT DATA Global Delivery Services Ltd
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