Scheduling Assistant

Business Associate RM Assistant

Resource Management is fast emerging as a support services offering of strategic importance to KPMG, providing operational support to the Advisory business which helps in finding the right people based on multiple factors including availability and skills. Established as a captive of the joint venture between KPMG Europe LLP and KPMG India, currently it provides support to onshore Resource Management team – professionals working with KPMG Europe LLP.

To act as dedicated support to onshore Resource Managers with all aspects of the administration of PROFINDA and other associated Resource Management tasks like MI, maintaining mini bios, skills matrix etc. To manage and update the PROFINDA database on an ongoing basis, with specific reference to:

• Liaising with client-facing staff regarding their ongoing commitments and updating in PROFINDA which includes client’s engagements, holiday and training bookings and ensuring these are accurate and up to date on a timely basis

• Ensuring skills database and mini-bios are updated on an ongoing basis subject to resources completing engagements

• Run various PROFINDA reports such as weekly utilisation forecast report, Availability report and assisting with other ad hoc analysis and management reporting

• Assisting with ad hoc projects relating to resource management and operational matters

• Raise any potential resource issues and conflicts to the resource manager and where applicable and possible collaborate with the resource manager to solves these conflicts

• Explore large dataset to understand business objective, gathering, analyzing and interpreting data to provide MI reports to onshore

• Maintenance of holiday, training and exam pathway databases

• Undertake any other duties which may reasonably be deemed to come within the scope of the post, which may result in additional responsibilities being added to the role

Education / professional qualifications

Graduate or post graduate in any discipline

Prior Experience:

• 2+ years of work experience in operations/Resource Management.

• Personal Effectiveness - communication, influence, initiative, proactive, problem solving

• Ability to build relationships quickly with clients facing staff and other team members

• Excellent Excel skills (VBA/Macro knowledge not required but would be an added advantage)

• Ability to prioritize and plan workload particularly when dealing with multiple stakeholders and urgent requests

• Innovation and Knowledge Sharing - think out of the box, challenge status quo

The individual will be trained fully in use of the PROFINDA system                                                               

Experience Level

Mid Level