How much salary can I expect as a Cloud Operations Administrator in Accenture India Private Limited in Gurgaon/Gurugram?

You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

What is the eligibility criteria to apply for Cloud Operations Administrator in Accenture India Private Limited in Gurgaon/Gurugram?

The candidate should have completed the required education and people who have 5 to 10 years are eligible to apply for this job. You can apply for more jobs in Gurgaon/Gurugram to get hired quickly.

Is there any specific skill required for this job?

The candidate should have sound communication skills and sound communication skills for this job.

Who can apply for this job?

Both Male and Female candidates can apply for this job.

Is it a work from home job?

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Gurgaon/Gurugram at apna.

Are there any charges or deposits required while applying for the role or while joining?

No work-related deposit needs to be made during your employment with the company.

How can I apply for this job?

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

What is the last date to apply?

The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Gurgaon/Gurugram . Through apna, you can find jobs in 64 cities across India. Join NOW!

Cloud Operations Administrator

Accenture India Private Limited

Cloud Operations Administrator

Accenture India Private Limited

Gurgaon/Gurugram

Not disclosed

Work from Office

Full Time

Min. 5 years

Job Description

Cloud Operations Administrator

Project Role : Cloud Operations Administrator
Project Role Description : Work with the Service Delivery Manager to perform capacity management, billing/show back operations, and cost optimization activities across multiple cloud environments.
Must have skills : Data Analysis & Interpretation
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
We are seeking a Nexthink Team Lead to oversee Digital Experience Monitoring operations. This role is responsible for leading analysts, driving proactive monitoring strategy, ensuring SLA adherence, and aligning Nexthink capabilities with ITIL service management processes.

Key Responsibilities:
1. Team & Operational Leadership
Lead and mentor Nexthink Analysts and Senior Analysts.
Manage workload distribution and SLA adherence.
Conduct performance reviews and skill development.
2. ITIL Process Governance
Own Incident, Problem, and Change governance for DEM.
Drive RCA reviews and eliminate recurring issues.
Review and approve automation scripts before CAB submission.
3. Experience Optimization Strategy
Define proactive monitoring framework.
Drive automation and self-healing initiatives.
Collaborate with Endpoint, Network, and Security teams.
4. Reporting & Stakeholder Management
Present dashboards and KPIs in service review meetings.
Track Experience Score improvements and automation coverage.
Provide executive summaries and improvement plans.

Required Skills & Qualifications:
7–10 years in EUC/Endpoint/DEM operations.
2+ years of leadership experience.
Advanced Nexthink platform expertise.
Strong knowledge of ITIL Service Management.
Automation and scripting expertise.

Preferred Qualifications:
ITIL Managing Professional or Intermediate.
Nexthink Advanced Certification.
Microsoft Endpoint / Intune Associate or Expert.
PMP / Prince2 certification (optional).