Customer Success Manager
Antino Labs Private LimitedGurgaon/Gurugram
Not disclosed
Job Description
Customer Success Manager
Key Responsibilities:-Lead client onboarding and implementation process
-Build and maintain strong client relationships
-Understand business needs and align IT solutions accordingly
-Act as the single point of contact for client queries and escalations
-Manage renewals, upsell, and cross-sell opportunities
-Track customer success KPIs and share performance reports.
Key Skills:
-Customer Success / Account Management experience
-Strong communication and stakeholder management
-Knowledge of IT services and solutions
-Problem-solving and coordination skills
Experience Level
Mid LevelJob role
Work locationHaryana, Gurugram, India
DepartmentCustomer Support
Role / CategoryCustomer Success
Employment typeFull Time
ShiftDay Shift
Job requirements
ExperienceMin. 2 years
About company
NameAntino Labs Private Limited
Job posted by Antino Labs Private Limited
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