Antino Labs Private Limited

Customer Success Manager

Antino Labs Private Limited
Gurgaon/Gurugram
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 2 yearsMin. 2 years

Job Description

Customer Success Manager

Key Responsibilities:
-Lead client onboarding and implementation process
-Build and maintain strong client relationships
-Understand business needs and align IT solutions accordingly
-Act as the single point of contact for client queries and escalations
-Manage renewals, upsell, and cross-sell opportunities
-Track customer success KPIs and share performance reports. 
Key Skills:
-Customer Success / Account Management experience
-Strong communication and stakeholder management
-Knowledge of IT services and solutions
-Problem-solving and coordination skills

Experience Level

Mid Level

Job role

Work location
Work locationHaryana, Gurugram, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Success
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 2 years

About company

Name
NameAntino Labs Private Limited
Job posted by Antino Labs Private Limited

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