Lead - Data Analytics and Services Automation

Data Analytics Lead

Global Sales & Services Operations (GSSO) is the team that helps shape Gartner's mission-critical sales priorities and works with sales & services leaders to drive tactical and analytical insights. As an associate on the GSSO team, you'll be at the forefront of the ongoing transformation of Gartner's sales force, which delivers approximately $4.9B in annual revenue and working to drive sustained double-digit growth. You will partner with business leaders across Gartner to support a global sales force comprised of more than 5,000 associates and service leaders comprised of approximately 2500 people who sell to & service every major function, industry and market sector around the world.

About the role:

This role is part of the Services Analytics Automation team that will lead and drive enterprise‑wide data and analytics initiatives on behalf of the Services organization, acting as the strategic bridge between Business stakeholders, the Chief Data Office (CDO), and IT. You will shape the data vision for Services, translate complex business needs into scalable analytics solutions, and ensure data is trusted, governed, and decision‑ready across the enterprise.

What you will do:

Own and Drive Enterprise Data Initiatives

• Serve as Product Owner for Services‑led data and analytics initiatives, owning end‑to‑end delivery from problem definition to business impact
• Partner closely with Business leaders, CDAO, and IT to align on data strategy, priorities, and execution
• Translate complex, ambiguous business problems into clear analytical requirements, technical specifications, and prioritized backlogs

Build Scalable, High‑Impact Data Solutions

• Define, analyse, and model large, complex datasets across multiple internal and external sources using SQL and Python
• Design, build, and maintain scalable analytics and data solutions using SQL, Python, Databricks, and modern enterprise data platforms
• Drive data transformation, integration, and cleansing to deliver reliable, reusable, decision‑ready datasets
• Identify and implement opportunities for automation, performance optimization, and platform scalability

Ensure Data Trust, Quality, and Governance

• Own data quality for assigned Service domains, establishing controls, standards, and best practices to ensure accuracy, consistency, and reliability
• Partner with the Chief Data Office on data governance, quality frameworks, modelling standards, and analytics platform alignment

Lead and Develop Talent

• Lead and mentor a team of analysts and data engineers, fostering strong ownership, accountability, and engineering discipline
• Coach teams on analytics best practices, data architecture, modelling, and governance, raising overall data maturity for Services
• Collaborate with IT and engineering partners to deliver secure, well‑integrated, enterprise‑grade solutions

What You Will Lead:

• 7+ years of experience in analytics, data engineering, or advanced data roles
• Strong hands‑on expertise with SQL, Python, and Databricks
• Proven experience building analytical datasets, data pipelines, and scalable data solutions on modern data platforms
• Solid understanding of data management, data quality, and data governance principles
• Experience leading or mentoring analytics and/or data engineering professionals
• Strong problem‑solving skills with the ability to influence and engage senior business and technology stakeholders
• Comfort operating in a cross‑functional, enterprise environment, balancing speed, scale, and governance

What you will get:

• Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) and more!
• Collaborative, team-oriented culture that embraces diversity
• Professional development and unlimited growth opportunities

#LI-AS14 #GSSO

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:108985

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Experience Level

Senior Level