Subject Matter Expert

General Manager - Psychometric Design & Delivery

Company:

Mercer

Description:

We are seeking a talented individual to join our Operations team at Mercer. This role will be based in Gurugram. This is a hybrid role that has a requirement of working at least three days a week in the office.

General Manager - Psychometric Design & Delivery

We are looking for a candidate with a minimum of 12-15 years of experience. The candidate will be supporting the sales and consulting teams in delivery of psychometric assessments to meet business requirements.

• Functional Area: Psychometric Design and Delivery

• Educational Qualification: Postgraduate in Psychology (preferably I/O Psychology, Applied Psychology, Organization Behavior). Master’s in human resources/OD/OB

• Experience: 12+ years exp. in the field of psychometric assessments, consulting

• Location: Gurgaon

We will count on you to:

A. Supporting the sales and consulting teams in delivery of psychometric assessments to meet business requirements. This would include:

• Responsible for managing and growth of psychometric and functional assessments business segments, this includes managing dedicated teams - Personality & Behavior for assessments solutions, guiding and driving them for assessments delivery and operational excellence; coordinating with sales, consulting, and product teams to identify and develop newer opportunities and expand existing opportunities in lines with the business requirements.

• Providing end-of-end assessment solutions including competency mapping to job roles/ levels, identifying relevant tools, and reporting.

• Collaborating with the product team for building automated solutions based on competency mapping, reporting and content management system

• Working with research team for building standardized cognitive tools with established reliability and validity

• Understanding and analyzing client requirements- job understanding, competency mapping

• Managing and executing client requirements- Full ownership of small to medium sized client accounts-from understanding their requirements to delivering the end product.

• Managing the desired technical behavior of the platform pertaining to psychometric assessments

• Working on the required content for reporting, in terms of BARS, descriptors and other relevant documentation.

B. Independently handling content development for simulation-based behavioral tools and ensuring all the content is as per the market requirement.

C. Tracking content availability and managing SMEs for creation of new content as and when required.

What you need to have:

• 11+ years of experience in managing psychometric and functional assessments business segments

• Passion for psychological research and ability to use the learnings in new projects.

• Hands-on with data analysis and use of tools like MS Excel and SPSS.

• Ability to take initiatives.

• Very high attention to detail and quality focus.

• Strong analytical skills, with proven ability to share insights that drive results and customer value.

• Extremely comfortable in fast-paced, high-growth startup environment.

• Creative and analytical thinker; fast learner

What makes you stand out:

• Excellent verbal and written communication skills, comfortable interfacing with business users

• Good troubleshooting and technical skills

• Able to work independently

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan   (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer  and Oliver Wyman . With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit  mercer.com , or follow on  LinkedIn  and X.

Mercer Assessments business, one of the fastest-growing verticals within the Mercer brand, is a leading global provider of talent measurement and assessment solutions. As part of Mercer, the world’s largest HR consulting firm and a wholly owned subsidiary of Marsh McLennan—we are dedicated to delivering talent foresight that empowers organizations to make informed, critical people decisions. Leveraging a robust, cloud-based assessment platform, Mercer Assessments partners with over 6,000 corporations, 31 sector skill councils, government agencies, and more than 700 educational institutions across 140 countries. Our mission is to help organizations build high-performing teams through effective talent acquisition, development, and workforce transformation strategies. Our research-backed assessments, advanced technology, and comprehensive analytics deliver transformative outcomes for both clients and their employees. We specialize in designing tailored assessment solutions across the employee lifecycle, including pre-hire evaluations, skills assessments, training and development, certification exams, competitions and more. At Mercer Assessments, we are committed to enhancing the way organizations identify, assess, and develop talent. By providing actionable talent foresight, we enable our clients to anticipate future workforce needs and make strategic decisions that drive sustainable growth and innovation.

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Experience Level

Mid Level