Senior ServiceNow Specialist - Strategic Portfolio Management

IN_Senior Associate_ ServiceNow SPM_APPTECH_Advisory_Gurgaon

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Operations

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support.*Why PWCAt PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Job Description & Summary: About Us: At PwC, we are at the forefront of digital transformation, leveraging state-of-the-art technology solutions to optimize business performance.

Why Join Us:

· Innovative Environment: Work with cutting-edge technologies in a forward-thinking setting.

· Competitive Rewards: Enjoy a competitive salary and benefits package that recognizes your leadership.

· Career Advancement: Access to opportunities for professional growth and leadership development.

Responsibilities:

Looking for a ServiceNow senior developer for urgent project. Apart from technical expertise candidate should be able to interact efficiently with stakeholders and visit client sites as and when needed.

Mandatory skill sets:

• Implement and configure various SPM modules, such as Project Portfolio Management (PPM), Demand Management, Agile Development, and Strategic Planning (including roadmap and capacity planning).
• Develop and implement integrations between ServiceNow and external systems (like SAP, CRM, or ERP) using web services (SOAP and REST), Integration Hub spokes, and custom APIs to ensure seamless data exchange.
• Create and customize SPM applications, workflows, dashboards, and reports and functionalities, including scripts (Client Scripts, Business Rules, Script Includes), workflows, Flow Designer, UI Policies, and ACLs.
• Provide guidance on governance processes, prioritization frameworks, and portfolio planning best practices.

Preferred skill sets:

· Certifications: Professional ServiceNow certifications are highly advantageous.

Years of experience required:

3 to 7 years of progressive experience in IT service management, with a strong emphasis on ServiceNow and SPM.

Education qualification:

B.E. / B.Tech / MCA/ M.E/ M.TECH/ MBA/ PGDM. All qualifications should be in regular full-time mode with no extension of course duration due to backlogs

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Master of Engineering, Bachelor of Engineering, MBA (Master of Business Administration)Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Scanning Probe Microscopy (SPM)

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

May 1, 2026

Experience Level

Senior Level