Accenture India Private Limited

Infrastructure Technical Support Practitioner

Accenture India Private Limited
Gurgaon/Gurugram
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Freshers onlyFreshers only

Job Description

ISSRRN000717 - Infra Tech Support Practitioner Copy 14

THE WORK: Explore opportunities to build knowledge and support the group while engaging in problem solving discussions. This role will involve developing expertise in Service Desk Management, fostering a collaborative environment where challenges are addressed thoughtfully. Join us in this exciting journey and contribute to a dynamic and supportive workplace. Ensure production systems are available and operating according to defined service level agreements. Drive incident and outage resolution and maintain clear communication throughout the process. Facilitate the restoration of service to the production environment efficiently and effectively. Establish and maintain disaster recovery procedures to safeguard operational continuity. Maintain data retention practices in alignment with organizational standards. HERE'S WHAT YOU WILL NEED: Beginner proficiency in Service Desk Management. A minimum of 0 of experience in relevant related skills. Bachelor's Degree in relevant field of studies. BONUS POINTS IF YOU HAVE: Beginner proficiency in incident management. Beginner proficiency in communication skills. Beginner proficiency in problem solving. Beginner proficiency in customer service. Beginner proficiency in documentation.

Job role

Work location
Work locationGurugram
Department
DepartmentIT & Information Security
Role / Category
Role / CategoryIT Support
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceFreshers only

About company

Name
NameAccenture India Private Limited
Job posted by Accenture India Private Limited

Similar jobs you can apply for

Telecalling / BPO / Telesales
Aramya

Customer Support Executive

Aramya
Sector 18, Gurgaon/Gurugram
₹22,000 - ₹26,400
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) English
BSLN Consultancy LLP

Technical Support Executive

BSLN Consultancy LLP
Sector 20, Gurgaon/Gurugram
₹30,000 - ₹36,000
Work from Office
Full Time
Night Shift
Min. 1 year
Good (Intermediate / Advanced) English
Weplace Consulting

Customer Support Executive

Weplace Consulting
Gurgaon/Gurugram
₹15,000 - ₹36,000*
Work from Office
Full Time
Night Shift
Any experience
Good (Intermediate / Advanced) English

Customer Care Executive

Shivin Hr Professionals
Sector 18, Gurgaon/Gurugram
₹16,500 - ₹17,000
Work from Office
Full Time
Any experience
No English Required
Espace Rental Solutions

Customer Support Executive

Espace Rental Solutions
Sector 32, Gurgaon/Gurugram
₹15,000 - ₹25,000
Work from Office
Full Time
Min. 6 months
Basic English
Radical Minds Technology

Customer Service Executive

Radical Minds Technology
Sector 20, Gurgaon/Gurugram
₹12,000 - ₹20,000
Work from Office
Full Time
Any experience
Basic English