Infrastructure Technical Support Practitioner
Accenture India Private LimitedGurgaon/Gurugram
Not disclosed
Job Description
ISSRRN000721 - Infra Tech Support Practitioner
THE WORK: Discover the opportunity to contribute actively and independently while becoming a subject matter expert. You will participate in team discussions and help provide solutions to work-related challenges. This role embraces the essence of Service Desk Management, inviting you to grow and engage in a supportive and dynamic environment. Join us and be part of a journey that values your input and encourages your professional development. Ensure production systems are available and operating according to defined Service Level Agreements. Drive incident and outage resolution and maintain clear communication throughout the process. Facilitate the restoration of service to the production environment efficiently and effectively. Establish and maintain disaster recovery procedures to safeguard critical operations. Maintain data retention practices in alignment with organizational policies. HERE'S WHAT YOU WILL NEED: Beginner proficiency in Service Desk Management. A minimum of 1 of experience in relevant related skills. Bachelor's Degree in relevant field of studies. BONUS POINTS IF YOU HAVE: Beginner proficiency in problem solving. Intermediate proficiency in communication. Beginner proficiency in customer service. Intermediate proficiency in time management. Beginner proficiency in critical thinking.Job role
Work locationGurugram
DepartmentIT & Information Security
Role / CategoryIT Support
Employment typeFull Time
ShiftDay Shift
Job requirements
ExperienceMin. 1 year
About company
NameAccenture India Private Limited
Job posted by Accenture India Private Limited
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