Employee Relations Manager

Manager

Employee Relations Responsibilities

·Interpret and apply applicable labour and employment laws·Regular reporting on Employee Relations matters, interpreting and triangulating data and making recommendations for positive change in the work environment.·Investigate HR and Employee Relations issues, including, but not limited to:·Conducting investigation related interviews·Drafting reports·Producing complete investigation documentation·Management of stakeholders as related to the case ensuring appropriate closure of the matter.·Independently manage assigned casework including triaging cases into the ER mailbox and determining whether the matter should be considered onshore or offshore. ·Mediate and resolve internal ER. issues using best practice conflict resolution practices·Consult and collaborate onshore ER teams on complex employee investigations .·Manage critical employee relations issues that are crisis-oriented to ensure successfully completion within limited time and SLAs·Develop ER service reporting infrastructure to measure against SLA’s and to include monitoring, measuring and reporting on ER metrics.·Ensure consistent implementation of use of ER policies and procedures across the platform.  Provide advice relating to the policies including the development of question banks.·Support development of education and training for line leaders and HR professionals on policy, employment law, and employee , and employee relations matters.·Ensuring a proactive approach to absence management and sickness absence across the business.·Own settlement agreement and termination process.

Compliance & Legal Responsibilities

·Responsible for Governance of Labor Law.·Handling internal audits & inspections.·Partner with Legal and in collaboration with UK ER team and the business, will analyze facts, provide input and recommend course of action to achieve resolution of HR Legal matters that may arise.·Collaborate with internal legal counsel on issues as appropriate.

 

 This role is for you if you have  the below

Educational qualifications

•Postgraduate - Preferred in Human Resources along with degree in law

Work experience

•10+ years HR experience with a particular focus, emphasis and strength in Employee Relations.•Robust ER / IR knowledge & experience in an international environment.• Excellent written and interpersonal communication skills with the ability to utilize exceptional active listening skills to determine issues and formulate and ask appropriate follow up questions.• Demonstrated ability to handle difficult or volatile situations/individuals effectively and to mediate in situations where required.• Ability to conduct investigations in a neutral and timely manner.• Demonstrated ability to use sound judgment and maintain confidentiality.• Effective at managing multiple priorities under tight deadlines, ability to prioritize conflicting demands, organize time, collaborate with and lead resources to deliver consistent results and bring initiatives to successful completion.• Excellent ability to analyze difficult and complex situations with a proven track record of recommending optimal solutions.   

Skills

•Excellent verbal and written communication.•Strong MS Excel and strong hold on analysis of data.•Stakeholder management across levels and teams.•Ability to work in a complex business environment.

 

Other information

•Interview process: 2-3 interview rounds•Mode of interview: Telephonic/F2F/Virtual•Job location: Gurugram

Experience Level

Mid Level