Change Management Manager

Manager, Change Management

Global Sales & Services Operations (GSSO) is the team that helps shape Gartner's mission-critical sales priorities and works with sales leaders to drive tactical and analytical insights. As an associate on the GSSO team, you'll be at the forefront of the ongoing transformation of Gartner's sales force, which delivers approximately $4.9B in annual revenue and working to drive sustained double-digit growth. You will partner with business leaders across Gartner to support a global sales force comprised of more than 5,000 associates who sell to every major function, industry and market sector around the world.

About this role: 

The role is part of the Global Sales & Services Technology Team. The Manager, Change Management will assess people impacts and lead change management when territory process, technology, or strategy changes. Reporting to the Director of Change Management, you will work closely with leaders and business partners to design and deliver engaging communications, manage complex projects, and ensure that change initiatives are successfully adopted by our global Sales teams.

What you will do:

• Change Leadership: Create and drive project and change management strategies for territory process, technology, and strategy changes, including managing parts of the annual year-end process.

• Communication Development: Create engaging communications and collateral such as presentations, emails, guides, and videos to clearly convey key messages and drive change adoption.

• Project Coordination: Partner with multiple stakeholder groups to manage project scope, monitor progress, address risks, and ensure milestones are met.

• Advocacy & Feedback: Champion the Sales experience by collaborating with Sales leaders, driving advisory networks, and managing focus groups to ensuring their needs are reflected in all change management efforts.

What you will need:

• Bachelor’s degree with 5+ years’ experience in operations, communications or sales roles 

• Self-Starter with a Team Mindset: You are highly motivated and thrive working independently but also know that the best results come from strong collaboration. You build relationships easily and lead through teamwork, helping others succeed along the way.

• Adaptable and Results-Driven: You can juggle multiple priorities in a fast-paced environment and deliver on tight deadlines. You know how to keep projects moving forward, even when things get busy.

• Skilled Communicator and Connector: You communicate clearly and confidently, whether you’re presenting to leadership or working with colleagues across the business and IT. You tailor your message for any audience and bring people together to achieve common goals.

• Technically Proficient and Curious: You are an expert with Google Slides or Microsoft PowerPoint and bring solid project management skills to every initiative. You are eager to learn, bringing creativity and curiosity to everything you do.

What you will get: 

• Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) and more!

• Collaborative, team-oriented culture that embraces diversity 

• Professional development and unlimited growth opportunities

#LI-AS14 #GSSO

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:108779

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Experience Level

Mid Level