Market Vice President - Hospitality Operations Leadership

Market Vice President, North India, Bhutan & Nepal

Marriott International

Market Vice President (MVP)

Job Description

 

Position:

Market Vice President, North India, Bhutan & Nepal

Date: April 2026

Business:

All Divisions (Asia Pacific Excluding China) 

 

Department:

Regional Operations

 

Direct Report to:

Senior Vice President, Development & Operations, South Asia 

 

POSITION SUMMARY

Responsible for the leadership and management of hotels in North India, Bhutan & Nepal.  Ensures implementation and execution of brand service strategy and brand initiatives for each brand, as appropriate, located in the area, with the objective of meeting or exceeding guest and owner expectations.

Works in close partnership with the General Managers of each unit and provides leadership, resources, and influence to positively affect the overall performance of properties in all areas, including financial, customer, employee, and owner. The MVP will support the SVP, COO, President, and Development Team in growth/development efforts to ensure continued growth and serve as the principal interface with property ownership. 

EXPECTED CONTRIBUTIONS

• Operations/Property Management
  • Maintain brand standards and drive brand differentiation for assigned lodging brands within the market
  • Utilize property, continent, and centralized corporate services to ensure operational excellence
  • Conduct comparative analyses and gather/share best practices in order to gain efficiency and productivity in hotel operations across the continent
  • Collaborate on new hotel development
  • Deliver balanced scorecard results across the area of responsibility

  • Approve property and market customer engagement/guest satisfaction goals and ensure action plans are being executed

     

• Talent Management
  • Approve property and market employee engagement goals and total compensation strategies, and ensure action plans are being executed
  • Partner with SVP for selection and performance management of property GMs, partnering with MD Luxury for Luxury properties and COO as needed 
  • Partner with the SVP for developing bench strength for the GM level
  • Partner with SVP for initiating the PEAK Performance process for property GMs and conducting midyear and year-end performance reviews with GMs, as well as setting goals and expectations for direct reports and ensuring accountability for successful performance

 

• Sales and Revenue Management
  • Review sales goals and strategies in the market to ensure alignment with the brand's business strategy and proper pricing and positioning of the property in the market
  • Develops effective revenue management strategies and sets aggressive goals that drive the market’s financial performance
  • Monitor and communicate changes regarding market conditions to both supervisors and subordinates
  • Leverage continent sales engines as well as initiate independent and proactive sales activities when appropriate to generate demand

 

• Financial Management
  • Accountable for P&L performance of market hotels
  • Partner with SVP to conduct property-level financial critiques
  • Partner with SVP to take responsibility for reviewing and approving property operating budgets and CapEx plans
  • Develop strategies to improve properties’ financial performance
  • Accountable for cost containment and leveraging efforts within the market
  • Collaborate with Revenue Management, Sales & Marketing, and Finance to effectively manage P&L
  • Direct capital expenditure funds towards priorities outlined in the brand business strategy and hotel positioning
  • Leverage contracts negotiated with retailers, service vendors, and other contractors to benefit the properties in the market, in accordance with SOPs

 

• Owner Relations
  • Establish and maintain a relationship with owners
    • Manage an effective balance between owner interests and MI interests
    • Build owner loyalty through proactive communication, setting and managing expectations, problem-solving, and delivering solid business results
  • Maintain knowledge of loan agreements and management contract requirements for market properties
  • Ensure compliance with contract, owner obligations, and reporting requirements
  • Collaborating with FBP to meet with asset managers/owners for business reviews
  • First-level escalation for owner issues that cannot/should not be resolved at the GM level. Resolves issues him/herself or escalates to SVP, as appropriate

 

CANDIDATE PROFILE :

REQUIRED:

• 10+ years of progressive experience in the hotel industry preferred, and prior leadership roles or GM assignments with responsibility for multiple units
• Operations experience or GM assignments with responsibility for multiple units (for international positions, international experience is preferred)
• Excellent food & beverage, event management, rooms operations, revenue management, human resources, and quality assurance skills, including experience with strategic planning, budgeting, negotiating, and interpreting contracts, SOPs, and project management
• Demonstrated ability to operate in a matrix organization and leverage centralized organizational resources
• Ability to independently manage multiple projects simultaneously.
• Demonstrated ability to deliver results in adverse conditions when faced with complexity and ambiguity
• Experience evaluating business trends and risks and successfully developing/implementing new business programs and strategies that enhance multi-unit business performance while mitigating business concerns
• Track record of creating positive and influential owner relationships 

 

PREFERRED SKILLS AND KNOWLEDGE:

• Ability to creatively execute against strategy and drive results; can create unique guest experiences and maximize revenue within the brand framework
• Strong organization skills
• Financial management and analytical skills, e.g., ability to analyze P&L statements, develop operating budgets, forecasts, and capital expenditure planning
• Ability to evaluate business trends, determine applicability, and modify business strategies accordingly 
• Ability to manage customer preference, loyalty, and engagement
• Ability to take constructive action without relying on directions from others
• Ability to network and build relationships to grow the business
• Strong problem-solving skills; encourages new innovative solutions when appropriate 
• Strong communication skills (verbal, listening, writing, presentation)
• Effective influence, consensus-building, and negotiation skills
• Ability to effectively manage and support change
• Strong associate relations and customer relations skills
• Proven success in talent management and manpower decisions

 

Education and Professional Certification:

• Bachelor’s degree in related area, or equivalent relevant experience
• Graduate degree preferred, e.g., MBA or related degree

 

UNIQUE POSITION REQUIREMENTS :

Based on unique geography/brand focus, MVPs may ALSO have the following additional responsibilities:

• Miscellaneous Position Requirements
• Provide leadership and managerial oversight to discipline leaders who may report to them on a solid/dotted line basis
• Other duties to be assigned as required by the unique geography/brand needs he or she supports.

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 

Experience Level

Executive Level