Associate Manager - Business Reporting and Governance

Measurement & Report Associate Manager

Skill required: Business Reporting & Governance - Reporting Analytics
Designation: Measurement & Report Associate Manager
Qualifications:Any Graduation
Years of Experience:10 to 14 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? "Job Summary: • The Business Reporting and Governance Associate Manager needs to deploy and deliver on a portfolio of deliverables like Client & Leadership Governance, Performance Reporting, Incident Management, Survey Management and Change Management. • This role requires excellent project management, client facing skills and experience along with strong business acumen and ability to solve business problems • Ability to multi-task across several projects in a dynamic environment and deliver with high diligence • The role is a combination of individual contributor and supervisory tasks. Experience is managing team of 15 or more people is a must • Client relationship management experience also required
What are we looking for? Desired skills/qualifications: • 15+ years of experience overall with minimum 7-10 years in Business Intelligence, Reporting and client facing roles • Masters/bachelor’s degree in engineering/Information Technology or Computer Science preferred • Project Management Experience and certifications • Excellent communication and expectation management skills • Exposure in managing SQL, VBA or visualization projects" Additional Requirements: • High degree of ownership • Flexibility to travel • Flexible hours to accommodate global meeting times
Roles and Responsibilities: Key Responsibilities: • Work with Account and Service Delivery leadership to ensure timely delivery of complete portfolio of Business Reporting and Governance Services • Ensure services are constantly aligned to the contractual requirements • Consulting role to clients and senior leadership as an expert on Governance, Performance Reporting, Incident Management, Survey Management and Change Management • Ensure all projects within span are operating within the budget • Drives various team initiatives and priorities like analytics, automation, visualization and innovation • Guide team members within span to excel in their deliverables and drive performance • Understand business problems and drive solutions to resolve business/operational challenges. Develop strategies for effective data analysis and reporting • Select, configure and implement analytics solutions • Liaise with internal process owners for Governance, Change Management, Satisfaction Surveys, Incident Management and Performance Reporting • Build systems to transform raw data into actionable business insights, with the right visualization tools (Tableau, Power BI etc.) • Knowledge of MS Office and SQL(preferred); familiarity with business intelligence tools • Attention to detail and Problem-Solving Aptitude • Review and analyze satisfaction surveys; summarize findings; work with contract service delivery team leads to determine remedial actions