NatWest Group

Operational Excellence Director

NatWest Group
Gurgaon/Gurugram
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 15 yearsMin. 15 years

Job Description

Operational Excellence Lead,Director

Join us as an Operational Excellence Lead 

  • We’re looking for someone to keep us in line with the latest information, lessons learnt and industry methods 

  • The work you do here will improve our capabilities by adopting industry best practices and adapting them to our needs and those of our customers

  • This is an opportunity to create the policies that shape the future of the India hubs and how it operates

  • We are offering this role at Director level

What you'll do

As an Operational Excellence Lead, you’ll drive a clear people and culture narrative, fostering a high‑performance, learning‑led environment aligned to business priorities. You’ll oversee workforce planning, leadership development, and talent excellence initiatives to improve operational efficiency and decision‑making, while building strong relationships with senior stakeholders and ensuring teams deliver against agreed efficiency targets, budgets, and governance standards.

In addition, you’ll:

  • Strong leadership capabilities with an ability to create and share a vision.

  • Good analytical skills with the ability to turn a business request into a technical solution.

  • Experience in running large, ideally technical teams.

  • Ability to communicate complex technical concepts clearly.

  • Understanding of running senior governance forums.

  • Understanding of the regulatory and statutory reporting business.

The skills you'll need

In this role, you’ll need a background in running large teams. You’ll have good analytical skills with the ability to turn a business request into a technical solution. On top of this, you’ll have strong leadership capabilities with an ability to create and share a vision.As well as, you'll have at least 15 years experience in a role with same or similar capacity

You’ll also need:

  • Good experience in the understanding of running senior governance forums

  • The ability to communicate complex technical concepts clearly to your peers and management colleagues

  • Reasonable understanding of the regulatory and statutory reporting business and key responsibilities of the function

Hours

45

Job Posting Closing Date:

15/04/2026

Experience Level

Senior Level

Job role

Work location
Work locationGurugram, India
Department
DepartmentStrategic & Top Management
Role / Category
Role / CategoryProduction & Manufacturing Quality
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 15 years

About company

Name
NameNatWest Group
Job posted by NatWest Group

Similar jobs you can apply for

Telecalling / BPO / Telesales
Bayleaf Hr Solutions Private Limited

Customer Support Executive

Bayleaf Hr Solutions Private Limited
Sector 62, Gurgaon/Gurugram
₹18,000 - ₹20,000
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) English

Delivery Partner

swiggy intamart
Sector 50, Gurgaon/Gurugram
₹40,000 - ₹45,000
Field Job
Full Time
Any experience
No English Required

Delivery Partner

swiggy intamart
Sector 50, Gurgaon/Gurugram
₹40,000 - ₹45,000
Field Job
Full Time
Any experience
No English Required

Accountant

Shanti Electrical Co.
Sector 4, Gurgaon/Gurugram
₹20,000 - ₹25,000
Work from Office
Full Time
Any experience
Basic English
Redcliffe Labs

Dietician / Nutritionist

Redcliffe Labs
Sector 39, Gurgaon/Gurugram
₹25,000 - ₹40,000*
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) English

QA / QC Executive

Hive Networks
Sector 37C, Gurgaon/Gurugram
₹25,000 - ₹30,000
Work from Office
Full Time
Min. 1 year
Basic English