Senior Business Operations Specialist
NTT DATA Global Delivery Services Ltd
Work from Office
Full Time
Min. 5 yearsJob Description
Principal Business Operations Specialist
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
The Principal Business Operation Specialist is a highly skilled subject matter expert, responsible for overseeing the day-to-day administrative, financial, and procedural activities within a business area / division.
This role leads efforts to develop and improve through efficient and effective integrated processes, implementing common management processes/services to leverage organizational resources.
This role directs operations review of cost and service structures, productivity measures and delivery methods to achieve planned targets.
The Principal Business Operations Specialist assesses existing processes and systems, and identifies opportunities for improvement, and devises more efficient or cost-effective alternatives.
- Establishes and optimizes day-to-day operational activities, including revenue and sales growth, expense, cost and margin control and monthly, quarterly and annual financial goal management.
- Leads efforts to develop and improve through efficient and effective integrated processes, implementing common management processes/services to leverage organisational resources.
- Directs operations review of cost and service structures, productivity measures and delivery methods to achieve planned targets.
- Supports with development and implementation of a system to track and report on the progress of strategic plan implementation.
- Ensures that all business heads within department/division are fully informed of the operational objectives of the business.
- Participates in the design and development of operational processes, policies and improvements related to these processes for each department in their domain.
- Sets operational and/or performance goals for each department which are aggressive, achievable and linked to long-term goals.
- Ensures that operational activities comply with organizational requirements for quality management, legal stipulations and general duty of care.
- Participates in acquisition and growth activities that support overall business objectives and plans.
- Contributes to capital market development, including participating in road shows, relevant meetings with stakeholders.
- Advises the management team and/or department heads on key planning issues and make recommendations on important business decisions.
- Facilitates regular meetings with department heads to ensure that operational objectives are achieved.
- Performs any other related task as required.
- Extended understanding of business and/or operational processes and policies.
- Ability to produce a high quality of work.
- Extended communication skills, including the ability to be influential and persuasive with senior level stakeholders.
- Ability to establish and maintain good working with senior level stakeholders.
- A high degree of accuracy and attention to detail.
- Excellent planning and organization skills.
- Extended problem analysis and solving skills.
- Ability to multitask and work independently.
- Demonstrate high ethics and adherence to company values.
- Displays good analytical and reasoning skills.
- Excellent business acumen skills.
- Extended presentation and facilitation skills.
- Bachelor's degree or equivalent in Business Administration or a related field.
- Extended professional experience in business operations management with a strong background in all aspects.
- Extended experience dealing with internal and external stakeholders.
- Extended experience working with business operations management control software.
Workplace type:
On-site WorkingAbout NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.
Experience Level
Senior LevelJob role
Job requirements
About company
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